Business Process Optimization Manager

Qualifications, Skills and Experience:

• Bachelor’s Degree in any Business or IT related Discipline
  

Required Skills and Competences

• Over 3 years” experience in Process development in a Banking environment
  
• Communicating with Impact
  
• Driving continuous improvement and innovation
  
• Leading and supervising Planning and Organizing
  
• Understanding data and generating solutions
  
• Highly Computer Iterate
  

Key Duties and Responsibilities:

• Build and maintain the repository of the Bank’s processes, Standard Operating Procedures, policies to ensure changes are controlled. validated and approved
  
• Determine the impact of changes (system changes, system upgrades, changes in legislation, etc.) on existing business processes roles and responsibilities
  
• Continuously seek new methodologies, tools and introduce innovation into the process that can impact results, enhance efficiency and profitability and assist the Bank to meet its business objectives and goals
  
• Coordinate with cross-functional teams to develop business process requirements and improvements
  
• Responsible for the communication and cascading of process documentations to the end users
  
• Responsible for the integration of effective controls in the various Bank Processes recommended and developed
  
• Evaluate, design, execute, measure, monitor and control business processes Measure, monitor and control the performance of processes to ensure efficiency