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Hotel Manager

The Dove's Nest Hotel

Management & Business Development

Today
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Job summary

We are looking for a commercial, hands-on Hotel Manager to run our two sites (33 rooms) as one profitable hotel and lead a team of about 35.

Min Qualification: Bachelors Experience Level: Mid level Experience Length: 7 years Language Requirement: English Work Type: Full Time Working Hours: 8 to 5 Applicant Location: Uganda

Job descriptions & requirements

The Doves Nest Hotel and Luo Heritage Cottages, Gulu ·
Full time ·
Reports to the Owners/Board

We are looking for a commercial, hands-on Hotel Manager to run our two sites (33 rooms) as one profitable hotel and lead a team of about 35.

What you will do
  • Own the annual budget, the monthly management pack and the Year 1 targets for occupancy, rate, cash margin and guest score.
  • Lead, coach and appraise five department leads; run a weekly management meeting and a daily 15- minute briefing.
  • Lead key-account sales to NGOs, institutions and the conference hall, and approve rates below the floor.
  • Protect quality, safety, licences and reputation, and handle escalated guest issues and online reviews.
  • Report to the owners every month on KPIs, cash and risks.

What we are looking for
  • Bachelor's degree in Hotel and Tourism, Business or Hospitality Management; an MBA or professional diploma is an advantage.
  • At least 7 years in hotels, including 3 or more as a general or hotel manager or deputy; you have run a turnaround or a multi-outlet property.
  • Strong in profit-and-loss control, revenue management, key-account sales and leadership; good Excel; fluent in English, and Luo is an advantage.

What we offer
A competitive salary on the hotel's pay scale, a performance bonus linked to cash margin, occupancy, guest score and debt-service cover, employer NSSF, and room to build the team and the brand.


How to Apply:
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