GENERAL MANAGER – LOGISTICS & FLEET OPERATIONS
Job summary
The General Manager – Logistics & Fleet Operations will lead C4 Logistics’ transport, fleet and logistics activities, ensuring safe, reliable, compliant and profitable operations. Working closely with the Managing Director, the role will turn business objectives into operational plans, budgets, service standards and measurable performance targets, while improving fleet utilisation, productivity, customer service, cost control and revenue growth.
Job descriptions & requirements
- Lead logistics and transport operations, including fleet deployment, dispatch, route planning, trip management and delivery performance.
- Manage fleet availability, utilisation, vehicle lifecycle, preventive maintenance, workshop performance and reduction of unplanned downtime.
- Oversee fuel procurement, consumption monitoring, reconciliations and controls to prevent losses and unauthorised expenditure.
- Manage drivers and operational teams, including performance, training, conduct, safety, staffing and accountability.
- Develop and monitor operating budgets, cost models, vehicle and route profitability, margins and cost-reduction initiatives.
- Maintain strong customer relationships, oversee service quality and contract delivery, and resolve major customer escalations.
- Identify business development opportunities, support tenders and negotiations, and grow revenue through commercially sound logistics contracts.
- Manage third-party transporters, suppliers, workshops and subcontractors, ensuring competitive terms, service quality and compliance.
- Ensure compliance with applicable transport, vehicle, driver, occupational safety, environmental and cross-border requirements.
- Implement effective fleet-management, GPS/telematics, transport systems, operational reporting, internal controls and continuous improvement practices.
- Provide timely, accurate operational and financial reports to the Managing Director and escalate significant risks, incidents and decisions.
- Bachelor’s degree in Logistics and Transport Management, Supply Chain Management, Operations Management, Business Administration, Mechanical Engineering or a related discipline.
- At least 10 years’ progressive experience in transport, fleet management, logistics or a related operational environment.
- At least 5 years in senior management with responsibility for significant teams, fleet assets, budgets or commercial performance.
- Demonstrated experience managing substantial heavy commercial vehicle or transport fleets, including fuel, maintenance, route planning, drivers and cost control.
- Experience managing customer contracts, suppliers and transport service providers, and improving efficiency, vehicle availability, cost or service performance.
- Master’s degree or MBA in Logistics, Supply Chain Management, Transport Management or Business Administration.
- Relevant professional certification or membership, such as CILT or another recognised logistics, transport or supply-chain body.
- Experience in Uganda or East Africa, cross-border operations, mixed fleets, and GPS tracking, telematics or fleet- management systems.
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