Customer service & support jobs in Uganda

The Senior Credit Officer is responsible for the underwriting, tracking, analyzing, and maintaining of our portfolio of loans issued to our clients across Uganda. The role is essential to ensuring that our customers pay on time and that non-performing customers are addressed quickly.

Reporting to the Senior Manager Customer Experience, the Client Relationship Officer will, under guidance, answer all incoming and make outbound calls, evaluate the callers’ requirements and provide appropriate solutions to customer queries presented according to the defined quality standards. As the ideal resource for this role, the successfu ...