Customer Service & Support Jobs in Uganda

The Relationship Officer is responsible for developing, managing, and growing long-term business relationships across three core institutional segments: Government, Corporate organisations, and Non-Government Organizations (NGOs) & UN Agencies. The role drives strategic revenue growth by identifying high-value opportunities, managing tender and ...

The Client Relations Officer supports the Manager in maintaining positive relationships with clients. The role handles daily client communications, provides administrative support for accounts, and acts as a liaison to ensure client requests are communicated and executed effectively.

Calls Experts is a global contact center solution provider with over 15 years of experience in the North American market. We are dedicated to supporting both experienced professionals and those eager to build their careers. At Calls Experts, this is not just a job, it’s a real career opportunity. Market: US and Canada Industry: Insurance

The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA.

The Shop Assistant is Responsible for actively participating in the Shop's operations, from stock receipt, weighing, icing, housekeeping, preparing customer orders, and promoting good customer relations.

Manages front desk operations and customer reception.

Sorts and packs goods for storage or shipment.

Responsible for processing customer transactions accurately while delivering excellent customer service.

We are looking for a friendly, professional, and customer-focused Waiter to join our team. The ideal candidate will have at least one year of experience in a busy restaurant or hospitality environment and be committed to providing excellent service to our guests.

The Accounts receivable/Tele-sales carries out sales from the office through written orders received by email or phone calls. She/he then issues an invoice, and thereafter follows up on payment collection, using a prepared debtors list.

Customer Support Officer will act as a link between customers/agents and WASSHA, through direct communication and WASSHA’s Marketing Representatives (MRs). They will contribute to the sales of customers/agents in charge by understanding sales history, interacting with customers to increase sales, and timely addressing issues

Customer Support Office will act as a link between the customers/agents and WASSHA through direct communication and through WASSHA’s Marketing Representatives (MRs). They will contribute to the sales of customers/agents in charge by understanding sales history, interacting with customers in order to increase sales, as well as timely address ...

We are looking for a proactive and communicative Sales Support / Customer Support Specialist to help promote our project, connect with potential clients, and support the coordination team. This role is ideal for someone with strong English skills, a friendly attitude, and motivation to grow in sales and client relations.

Fostering long-term customer relationships, managing accurate customer records, and addressing inquiries promptly. Supporting sales and marketing includes lead management, targeted campaign coordination, and performance reporting. Enhancing customer retention involves gathering feedback, resolving issues, and monitoring satisfaction. Maintaining th

Greet customers, take orders, deliver food, ensure cleanliness, process payments, and set tables accurately

Manage customer calls, resolve complaints, document interactions, and meet performance targets.