Customer service & support jobs in Uganda

Ensure a high-level hands-on approach in relation to all aspects of the service including operations, sales, customer services, collections, and cost.

To manage work queues to ensure all delinquent queues are actioned. ∙ All call information is to be captured accurately.

The customer Support Office will act as a link between the customers/agents and WASSHA through direct communication and through WASSHA’s Marketing Representatives (MRs).

Perform research on current benchmark trends and audience preferences

Will establish and enforce pricing guidelines for our products