Customer Service & Support Jobs in Uganda
Customer service and support jobs currently offer 10 available positions, reflecting a focused selection of roles. The hiring activity suggests specific requirements in the market, with opportunities featuring roles such as CALL CENTRE AGENT, Call Center Agent, and PARTNER SUPPORT AGENTS.. Most of the jobs are concentrated in Kampala, providing a good opportunity for those looking to work in this area.
Salary & Benefits
Benefits often include health insurance, performance bonuses, and allowances for transport and meals, which are commonly offered in this sector.
Skills & Experience
A diploma is the most common requirement, with bachelors also accepted. Most roles ask for 2 years of experience, with some requiring 1 year.
Key Responsibilities & Tasks
As individuals progress to senior positions, they are likely responsible for overseeing team operations, implementing customer service strategies, and ensuring high levels of customer satisfaction while resolving complex issues.
Industries & Companies
The top industries actively recruiting include banking, finance & insurance, entertainment, events & sport, and education. These industries are characteristic of a diverse hiring landscape where roles are spread across different sectors, offering varied opportunities for candidates interested in customer service and support.
Customer Service & Support
1 week ago
A Field officer is responsible for managing overdue accounts, negotiating payment plans with clients, ensuring timely collection of outstanding debts, maintaining accurate records and reporting on collection performance.
1 week ago
The Receptionist is the first point of contact for clients and farmers. This role requires exceptional communication, empathy, and organizational skills to manage front-desk operations, support the medical team, and deliver excellent client service in a fast-paced environment.
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SHEFFIELD STEEL SYSTEMS LIMITED
Customer Service & Support
1 week ago
Essential Technical Skills Commercial Refrigeration Systems Cold Room Installation & Maintenance Freezers and Refrigerated Counters Blast Chillers & Blast Freezers Ice Machines Refrigeration Compressors, Condensers & Evaporators Refrigerant Leak Detection, Evacuation & Charging Electrical Fault Finding & Troubleshooting Single-Phase & ...
Young Water Solutions
Customer Service & Support
2 weeks ago
Serve as the first point of contact for customer inquiries, complaints and service requests. Manage customer accounts and respond to billing-related questions, support customer outreach and community engagement activities, record and track customer feedback and follow up to ensure timely resolution, assist with data entry and reporting on customer
Astria Learning
Customer Service & Support
1 month ago
The Student Success Coordinator (SSC) delivers tailored and steady guidance to students. This position is responsible for engaging with students through platforms such as Helpdesk and ManyChat, offering one-on-one assistance, monitoring academic progress, and ensuring timely follow-up on tuition deposits.
1 month ago
The Call Centre Agent will be responsible for making outbound calls to prospective and existing customers to promote the financial products, generate qualified leads, follow up on loan applications, strengthen customer relationships, and support business growth while delivering an exceptional customer experience.
Customer Service & Support
1 month ago
In this role, you will play a vital part in maintaining positive customer relationships, negotiating payments for defaulted accounts, and ensuring a seamless customer experience, all while supporting the growth of our business.
Twyford International (uganda)
Customer Service & Support
2 weeks ago
Twyford International (uganda)
Customer Service & Support
2 weeks ago
2 weeks ago
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