Customer Service & Support Jobs in Uganda

The ideal candidate should be able to work in structured fashion and appreciate the value of a happy customer so as to always work towards customer satisfaction in a timely approach. The ability to work under pressure is an added advantage because of the growing business and increased expect ...

To manage the rapid growth, we are looking for dynamic and hardworking individuals to join our Uganda operations (Mbarara) as Customer Care Officer.

Debt Collections Executive for Greenlight Planet

Telesales Call Centre Agent for Greenlight Planet Uganda

Social Media Executive for Greenlight Planet Uganda

Customer Service Executive for Greenlight Planet Uganda

Reporting to the Senior Manager Customer Experience o, the Social Media Specialist’s responsibilities will include interacting with targeted virtual communities and network users by generating and executing our social media strategy to improve our online visibility and boost our marketing effo ...

Answer incoming calls or emails from customers for inquiries and questions, handle complaints, troubleshoot problems, ticketing, escalations and providing relevant information.

Reporting to the Senior Manager Customer Experience of PAUL, the Client Relationship Officer will, under guidance, answer all incoming and make outbound calls, evaluate the callers’ requirements and provide appropriate solutions to customer queries presented according to the defined quality stan ...