Customer Service & Support Jobs in Uganda

The Client Relations Officer supports the Manager in maintaining positive relationships with clients. The role handles daily client communications, provides administrative support for accounts, and acts as a liaison to ensure client requests are communicated and executed effectively.

The Customer Experience Executive will ensure that all assigned channel engagements reinforce Betika’s competitive position and intention to be the leading Pan African online sports betting and gaming brand. The role holder will achieve this responsibility by handling all customer queries coming to Betika through our Inbound and outbound channe ...

Calls Experts is a global contact center solution provider with over 15 years of experience in the North American market. We are dedicated to supporting both experienced professionals and those eager to build their careers. At Calls Experts, this is not just a job, it’s a real career opportunity. Market: US and Canada Industry: Insurance

The Accounts receivable/Tele-sales carries out sales from the office through written orders received by email or phone calls. She/he then issues an invoice, and thereafter follows up on payment collection, using a prepared debtors list.

The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA.

Customer Support Officer will act as a link between customers/agents and WASSHA, through direct communication and WASSHA’s Marketing Representatives (MRs). They will contribute to the sales of customers/agents in charge by understanding sales history, interacting with customers to increase sales, and timely addressing issues

Customer Support Office will act as a link between the customers/agents and WASSHA through direct communication and through WASSHA’s Marketing Representatives (MRs). They will contribute to the sales of customers/agents in charge by understanding sales history, interacting with customers in order to increase sales, as well as timely address ...

We are looking for a proactive and communicative Sales Support / Customer Support Specialist to help promote our project, connect with potential clients, and support the coordination team. This role is ideal for someone with strong English skills, a friendly attitude, and motivation to grow in sales and client relations.

Fostering long-term customer relationships, managing accurate customer records, and addressing inquiries promptly. Supporting sales and marketing includes lead management, targeted campaign coordination, and performance reporting. Enhancing customer retention involves gathering feedback, resolving issues, and monitoring satisfaction. Maintaining th

Greet customers, take orders, deliver food, ensure cleanliness, process payments, and set tables accurately

Manage customer calls, resolve complaints, document interactions, and meet performance targets.

To provide excellent service to customers, delivering customer expectations expeditiously in an efficient, friendly and courteous manner while maintaining the duty station in a clean and tidy condition.

This is a Senior Management position whose holder should be a service professional responsible for providing the necessary support to the Unit Heads in ensuring that customer relationships are developed and maintained. This entails documenting and following up the provision of excellent financial products and services that add value to the customer

We are seeking a well-presented, professional, and courteous Receptionist to join our front office team. As the face of our hotel, you will be responsible for providing exceptional service to guests, managing reservations, handling check-ins/check-outs, and ensuring a smooth and welcoming guest experience.

Issue and void tickets, provide 24/7 support, plan itineraries, assist with visas, ensure confidentiality, educate clients, and maximise deals.

The Kotai Equipment Field Service Representative (FSR) provides on-site technical support, maintenance, and training for Kotai construction engineering equipment deployed at Client locations worldwide. The FSR ensures operational readiness, troubleshoots issues, conducts repairs, and trains Client personnel on equipment usage and maintenance.