TRAVEL INFORMATION AND RESERVATION OFFICER.
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Job summary
AOE Tours and Travels Ltd. is seeking a skilled Travel Information/Reservation Officer to join our team. In this role, you will assist clients with travel inquiries and bookings, provide detailed information on destinations and packages, and manage reservations effectively.
Min Qualification:
Bachelors
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Contract - 8 to 5
Applicant Location:
Kampala, Uganda
Job descriptions & requirements
Key Responsibilities:
- Assist clients with travel inquiries and bookings
- Provide detailed information on destinations, packages, and services
- Manage reservations and handle customer requests efficiently
- Collaborate with team members to ensure a seamless customer experience
- Stay updated on travel trends and company offerings
Qualifications:
- 2 to 3 years’ experience.
- Travel and Tourism certification (IATA Qualification)
- High school diploma or equivalent (required)
- Bachelor’s degree in Hospitality, Tourism, Business, or related field (preferred)
Competencies and Skills:
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Problem-solving skills with a customer-centric approach
- Ability to work under pressure and manage multiple tasks
- Proficiency in reservation systems and MS Office
- Familiarity with travel software (e.g., Amadeus, Sabre) is a plus
- A love for travel and helping others plan their dream trips!
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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