Digital Marketing Specialist

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Job summary

The Digital Marketing Specialist will drive Zenka’s marketing efforts in Uganda, developing and executing campaigns for loan products and referral programs across digital and offline channels, ensuring compliance, optimizing performance through data analysis, building brand awareness, and boosting customer acquisition and engagement.

Min Qualification: Bachelors Experience Level: Mid level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Uganda

Job descriptions & requirements

Key Responsibilities

  • Digital Strategies: Create and execute plans for SEO, content, social media, and SMS campaigns.
  • Social Media Management: Manage profiles (Facebook, Instagram, X, YouTube, TikTok), including scheduling, engagement, and community building.
  • SEO & ASO: Conduct keyword research and implement techniques to boost website and app organic traffic and visibility.
  • Content Creation: Produce blog posts, videos, infographics, and eBooks aligned with the brand voice.
  • Paid Advertising: Manage PPC budgets, targeting, and tracking on Google Ads and social networks.
  • SMS Marketing: Design campaigns, segment audiences, test content, and track conversions.
  • Data & Analytics: Monitor campaign ROI and metrics using tools like Google Analytics and Tableau to optimize performance.
  • Cross-Functional Collaboration: Work alongside sales, design, and product teams.

 

Key Performance Indicators (KPIs)

  • User Growth: Minimum 3% month-over-month increase in user registrations in Uganda for each brand.
  • Audience Growth: Minimum 3% MoM increase in followers on all social media channels.
  • Strategy Meetings: One monthly meeting presenting new strategic ideas focused on promoting our apps.
  • Content Output: Minimum 10 posts or videos per channel monthly (FB/IG/X/TikTok/YT) for each brand.
  • SMS Execution: Manual SMS send outs scheduled daily (excluding Sundays) in alignment with the SMS sending calendar.


Minimum Requirements

  • Diploma or Degree in Digital Business Marketing, Information Technology, Computer Science, or a related field.
  • Proven experience in IT support or a similar role is an added advantage.
  • Strong knowledge of fintech digital business operations.
  • Good troubleshooting and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.


How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section


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