Business Support Assistant
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Job summary
The Business Support Assistant provides cross-functional support across key areas of the organization, including Communications & Marketing, Advocacy & Policy, and IT & Systems Support. The role ensures smooth day-to-day operations, strengthens internal coordination, and enhances external engagement with members and stakeholders.
Min Qualification:
Bachelors
Experience Level:
Entry level
Experience Length:
1 year
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Uganda
Job descriptions & requirements
Reports to: General Manager
Location: AmCham Offices
We are seeking a highly motivated and versatile Business Support Assistant to join our team. This role is ideal for a proactive individual who thrives in a fast-paced environment and enjoys working across communications, advocacy, IT, and general operations to support organizational effectiveness.
About the Role: The Business Support Assistant provides cross-functional support across key areas of the organization, including Communications & Marketing, Advocacy & Policy, and IT & Systems Support. The role ensures smooth day-to-day operations, strengthens internal coordination, and enhances external engagement with members and stakeholders.
Key Responsibilities
Communications & Marketing
● Support the creation and scheduling of social media content
● Assist in drafting newsletters, announcements, and member updates
● Maintain content calendars and communication databases
● Gather and package organizational stories and highlights for publication
Advocacy & Policy Support
● Provide administrative and logistical support for meetings, policy dialogues, and stakeholder engagements
● Assist in preparing briefing notes, presentations, and supporting materials
● Support documentation of meetings, including minutes and action tracking
● Help coordinate advocacy events and engagements with key stakeholders
IT & Systems Support
● Provide first-line support for internal tools, systems, and digital platforms
● Assist staff with basic troubleshooting of IT-related issues
● Support updates and maintenance of websites, CRM systems, and shared platforms
● Liaise with external IT providers where escalation is required
General Operations Support
● Support scheduling, coordination of meetings, and event logistics
● Maintain records, databases, and filing systems (digital and physical)
● Assist with procurement coordination and general administrative tasks
● Provide overall operational support as required
Requirements:
● Bachelor’s degree in Business Administration, Communications, IT, Public Relations, or a related field
● 0–2 years of relevant experience (internships included)
● Strong written and verbal communication skills
● Good organizational and multitasking abilities
● Basic knowledge of social media and digital communication tools
● Familiarity with Microsoft Office or Google Workspace
● Basic IT troubleshooting skills and willingness to learn new systems
● Experience with Canva or similar design tools is an added advantage
Personal Attributes
● Highly organized, adaptable, and detail-oriented
● Proactive and able to work across multiple teams
● Strong sense of responsibility and confidentiality
● Eager to learn and grow in a dynamic professional environment
● Strong team player with a service-oriented mindset
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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