Banking, Finance & Insurance Jobs in Kampala

As Head of Operations, you will lead the teams responsible for delivering our products to customers and ensuring the Uganda business performs against its goals. You will be accountable for acquisitions, customer experience, portfolio management, quality, operational efficiency, and team performance. This means coaching team leads, solving opera ...

About the Role Do you enjoy working in the field, engaging with people, and helping them grow financially? Uwezo Microfinance is looking for passionate and outgoing individuals to join our team as Field Collections Officers. This role is ideal for individuals who love sales, customer service, community work, and building long-term relationships.

The Call Center Agent will be the primary point of contact for customers, handling inquiries, providing information about our products and services and resolving customer issues. The ideal candidate will have excellent communication skills, a customer-focused attitude and the ability to handle a high volume of calls efficiently.

Majibu Finance Co. Ltd., a fast-growing vehicle and asset-financing company backed by an international group, is looking for an ambitious, hands-on Country Manager to lead our Uganda operations. You will own the country P&L, drive portfolio growth, build a high-performing team and shape the strategy of a dynamic asset-financing business.

Boresha Credit Services Limited is searching for a reliable and qualified debt collector who will report to the collections management team. Debt collector will be responsible for contacting debtors via phone call Candidates for this position should have exceptional organizational and communication skills, along with great interpersonal abilities.

The Debt Collection Agent is responsible for contacting customers to recover outstanding debts on behalf of clients. This role requires excellent communication skills, persistence, and a strong understanding of customer service and negotiation techniques. The agent will work within a fast-paced call center environment, adhering to company policies

In this role, you will play a vital part in maintaining positive customer relationships, negotiating payments for defaulted accounts, and ensuring a seamless customer experience, all while supporting the growth of our business.

We are seeking a highly motivated and competitive Insurance Sales Representative to join our team and drive the expansion of our business. Your primary responsibility will be to proactively seek out and acquire new clients, understanding their specific insurance needs and offering tailored solutions.

The Recovery Officer ensures efficient field operations, improves asset recovery, enhances debt collection activities, and maintain the safety and effectiveness of our recovery personnel.

A Partner Support Agent in Momani Phone-Financing company is to provide timely and professional support to Key Account Managers (KAMs) and retail partners through multiple communication channels, ensuring effective issue resolution, operational efficiency, and a positive partner experience while supporting business growth and service delivery.

IT manager is overall responsible for The IT Manager will be responsible for Network and communication systems Design, Implementation, Administration, monitoring and troubleshooting for Telephone system (IP Phone system) and network infrastructure, database management and software and hardware maintenance .

A Sales Officer is a front-line revenue driver responsible for identifying leads, pitching products, and closing deals within an assigned territory. They maintain client relationships, process orders, meet specific sales quotas, and act as the primary liaison between the company and its customers.

Identifying sales opportunities Growing our customer base Driving insurance sales through networking, referrals, and marketing strategies.

Manage, motivate, and train sales agents to drive Individual Life product distribution. Analyze markets, design promotions, and ensure the unit consistently meets or exceeds its sales performance targets.

The Credit Officer will ensure smooth running of the operations department by carrying out proper control measures and adhering to set out policies and procedures, to maintain a clean portfolio with PAR of not more than 3% by carrying out proper loan appraisals in accordance with set policies and procedures.

The Database Administrator will be responsible for optimizing the performance, integrity, and security of a database through planning and development of the database and troubleshooting (including backup and data recovery) on behalf of the users in line with compliance and risk perspectives. He/she will also oversee and maintain a technical env ...