Customer service & support Jobs in Uganda
Customer Service & Support Jobs in Uganda
The customer service and support sector currently offers 13 job vacancies, indicating a set of focused opportunities in the locale. Notable roles include the position of a Chinese translator among others. As these listings suggest a limited number of openings, candidates with specialised skills may find attractive prospects in this field.
Salary & Benefits
Salaries in the customer service and support sector feature prominently in the USh less than 300,000 band. Senior roles have the potential to reach the USh 500,000 - 1,000,000 range. Employees often enjoy common benefits such as fast decision-making processes, open culture, and freedom to implement your ideas.
Skills & Experience
Employers typically look for candidates with qualifications like a diploma, though a bachelors is also valued. Familiarity with Microsoft Office is advantageous. Key soft skills include communication, problem-solving, and teamwork. Experience levels often range across 2 years, 3 years, and no Experience/Less than 1 year, with job levels frequently being entry level and senior level.
Key Responsibilities & Tasks
Junior roles in customer service and support often involve tasks such as data entry or responding to customer queries, which require attention to detail and direct customer interaction. In contrast, senior positions typically include responsibilities like overseeing department operations, strategy development, and ensuring high-quality service delivery.
Industries & Companies
The top industries actively recruiting include banking, finance & insurance (30% of listings), hospitality & hotel (20%), and manufacturing & warehousing (20%). Notable employers such as Ison BPO Xperience and Majibu Africa are frequently seeking qualified candidates. The recruitment landscape is diverse, emphasizing opportunities across multiple industries and companies.
2 days ago
Founded in 2019, Starfly Steel (Uganda) Co., Ltd., based in Mukono, is a large-scale steel manufacturing and trade enterprise. We provide all sorts of international standard steel processing and distribution services as demanded by clients. The company has a wide array of industrial products on offer, including hot rolled coil, hot rolled steel ...
4 days ago
Lawns Restaurant is looking for a bartender who can mix great drinks, read the room, and make guests feel like they’re part of the family. If you’ve got flair behind the bar + solid service instincts, this is it.
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Customer Service & Support
4 days ago
The Customer Service Clerk is the primary point of contact between the workshop and its clients. This role is responsible for professionally receiving customers, registering vehicles for service or repair, coordinating spare parts and tyre inquiries, managing workshop appointments, and ensuring every customer experiences a smooth, transparent, ...
Astria Learning
Customer Service & Support
1 week ago
The Student Success Coordinator (SSC) delivers tailored and steady guidance to students. This position is responsible for engaging with students through platforms such as Helpdesk and ManyChat, offering one-on-one assistance, monitoring academic progress, and ensuring timely follow-up on tuition deposits.
Ison BPO Xperience
Customer Service & Support
2 weeks ago
The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA. The primary focus of a Customer Care Executive is to assist, retain, acquire, and/or recover customers.
3 weeks ago
The job purpose of a Tele sales Intern in a microfinance company is to proactively drive loan portfolio growth and expand the client base by conducting outbound calls to potential and existing clients, promoting financial products (such as micro-loans, asset financing, or savings), and guiding them through the application process.
Customer Service & Support
3 weeks ago
A Field officer is responsible for managing overdue accounts, negotiating payment plans with clients, ensuring timely collection of outstanding debts, maintaining accurate records and reporting on collection performance.
TUO JIE ZHE INDUSTRIAL GROUP CO.LTD
Customer Service & Support
3 weeks ago
Position: Personal Translator for Boss
Koola Organics U Ltd
Customer Service & Support
4 weeks ago
About the Role The successful candidate will serve as a trusted representative of our organization, supporting clients, providing health and wellness guidance within their professional scope, and helping build strong relationships across English- and French-speaking communities.
Ison BPO Xperience
Customer Service & Support
4 weeks ago
The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA.
1 month ago
Is responsible for welcoming guests and providing high-quality restaurant service to customers, and providing guest satisfaction through quality of behavior and work while maintaining the brand Standards and SOPs.
Plywood Factory
Customer Service & Support
1 month ago
Excellent and fluent Chinese listening and speaking skills (must be proficient).
Customer Service & Support
1 month ago
The Field Team Supervisor is responsible for overseeing and coordinating field collection officers to ensure effective debt recovery operations, compliance with company policies, achievement of recovery targets and maintenance of strong client relationships. The role combines field supervision, team management, performance monitoring, reporting and
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