Customer service & support Jobs in Uganda

13 Jobs Found

Customer Service & Support Jobs in Uganda

The customer service and support sector currently offers 13 job vacancies, indicating a set of focused opportunities in the locale. Notable roles include the position of a Chinese translator among others. As these listings suggest a limited number of openings, candidates with specialised skills may find attractive prospects in this field.

Salary & Benefits

Salaries in the customer service and support sector feature prominently in the USh less than 300,000 band. Senior roles have the potential to reach the USh 500,000 - 1,000,000 range. Employees often enjoy common benefits such as fast decision-making processes, open culture, and freedom to implement your ideas.

Skills & Experience

Employers typically look for candidates with qualifications like a diploma, though a bachelors is also valued. Familiarity with Microsoft Office is advantageous. Key soft skills include communication, problem-solving, and teamwork. Experience levels often range across 2 years, 3 years, and no Experience/Less than 1 year, with job levels frequently being entry level and senior level.

Key Responsibilities & Tasks

Junior roles in customer service and support often involve tasks such as data entry or responding to customer queries, which require attention to detail and direct customer interaction. In contrast, senior positions typically include responsibilities like overseeing department operations, strategy development, and ensuring high-quality service delivery.

Industries & Companies

The top industries actively recruiting include banking, finance & insurance (30% of listings), hospitality & hotel (20%), and manufacturing & warehousing (20%). Notable employers such as Ison BPO Xperience and Majibu Africa are frequently seeking qualified candidates. The recruitment landscape is diverse, emphasizing opportunities across multiple industries and companies.

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Starfly Steel (Uganda) Co. Ltd

Kampala Full Time Confidential

Customer Service & Support

2 days ago

Founded in 2019, Starfly Steel (Uganda) Co., Ltd., based in Mukono, is a large-scale steel manufacturing and trade enterprise. We provide all sorts of international standard steel processing and distribution services as demanded by clients. The company has a wide array of industrial products on offer, including hot rolled coil, hot rolled steel ...

Easy apply

The Lawns Restaurant

Kampala Full Time Confidential

Customer Service & Support

4 days ago

Lawns Restaurant is looking for a bartender who can mix great drinks, read the room, and make guests feel like they’re part of the family. If you’ve got flair behind the bar + solid service instincts, this is it.

Easy apply

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Wamuco Motors Limited

Kampala Full Time Confidential

Customer Service & Support

4 days ago

The Customer Service Clerk is the primary point of contact between the workshop and its clients. This role is responsible for professionally receiving customers, registering vehicles for service or repair, coordinating spare parts and tyre inquiries, managing workshop appointments, and ensuring every customer experiences a smooth, transparent, ...

Easy apply

Astria Learning

Uganda Full Time USh 1,000,000 - 1,500,000

Customer Service & Support

1 week ago

Astria Learning

The Student Success Coordinator (SSC) delivers tailored and steady guidance to students. This position is responsible for engaging with students through platforms such as Helpdesk and ManyChat, offering one-on-one assistance, monitoring academic progress, and ensuring timely follow-up on tuition deposits.

Easy apply

Ison BPO Xperience

Kampala Full Time Confidential

Customer Service & Support

2 weeks ago

Ison BPO Xperience

The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA. The primary focus of a Customer Care Executive is to assist, retain, acquire, and/or recover customers.

Easy apply

Zenka Finance

Kampala Full Time USD Less than 100

Customer Service & Support

3 weeks ago

The job purpose of a Tele sales Intern in a microfinance company is to proactively drive loan portfolio growth and expand the client base by conducting outbound calls to potential and existing clients, promoting financial products (such as micro-loans, asset financing, or savings), and guiding them through the application process.

Easy apply

Majibu Africa

Kampala Full Time USh 500,000 - 1,000,000

Customer Service & Support

3 weeks ago

A Field officer is responsible for managing overdue accounts, negotiating payment plans with clients, ensuring timely collection of outstanding debts, maintaining accurate records and reporting on collection performance.

Easy apply

TUO JIE ZHE INDUSTRIAL GROUP CO.LTD

Uganda Full Time USh 500,000 - 1,000,000

Customer Service & Support

3 weeks ago

TUO JIE ZHE INDUSTRIAL GROUP CO.LTD

Position: Personal Translator for Boss

Easy apply

Koola Organics U Ltd

Uganda Contract USh 300,000 - 500,000

Customer Service & Support

4 weeks ago

Koola Organics U Ltd

About the Role The successful candidate will serve as a trusted representative of our organization, supporting clients, providing health and wellness guidance within their professional scope, and helping build strong relationships across English- and French-speaking communities.

Easy apply

Ison BPO Xperience

Kampala Full Time Confidential

Customer Service & Support

4 weeks ago

Ison BPO Xperience

The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA.

Easy apply

GenKaz Placements

Kampala Full Time Confidential

Customer Service & Support

1 month ago

GenKaz Placements

Is responsible for welcoming guests and providing high-quality restaurant service to customers, and providing guest satisfaction through quality of behavior and work while maintaining the brand Standards and SOPs.

Easy apply

Plywood Factory

Kampala Full Time USh 2,000,000 - 2,500,000

Customer Service & Support

1 month ago

Plywood Factory

Excellent and fluent Chinese listening and speaking skills (must be proficient).

Easy apply

Majibu Africa

Kampala Full Time USh 1,000,000 - 1,500,000

Customer Service & Support

1 month ago

The Field Team Supervisor is responsible for overseeing and coordinating field collection officers to ensure effective debt recovery operations, compliance with company policies, achievement of recovery targets and maintenance of strong client relationships. The role combines field supervision, team management, performance monitoring, reporting and

Easy apply

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