Customer Service & Support Jobs in Uganda

We are looking to hire experienced bartenders/mixologists to join our team

The Telecaller (Collections) reports directly to the Call Center Manager and is responsible for contacting customers to ensure timely repayment of outstanding loans. The role involves maintaining regular communication with clients, negotiating repayment plans, and supporting the company in minimizing delinquency and credit risk while maintainin ...

Coordinate and manage daily operations of loyalty programs, ensuring accurate enrolment, points tracking and reward fulfillment .Monitor program performance through regular reporting, generating insights to improve customer engagement and repeat purchases. Support dealer and field activations while handling customer queries, complaints and issu ...

The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA.

Handles transactions, receipts, and cash management while providing customer service, resolving issues, supporting sales, promoting products, and maintaining accurate records.

The Logistics Operations Implant (CSO) will be embedded at the client’s premises to manage and coordinate all day-to-day logistics operations. This role serves as the primary liaison between the client and AGL, ensuring seamless communication, operational efficiency, and customer satisfaction across air, sea, customs clearance, and import/expor ...

File owner from the file opening until the archiving Process/Push the file all along the file execution steps by mobilizing the appropriate

AKSO Groups Uganda Limited on behalf of its valued client wishes to recruit self-driven and competent Part-time debt collection officers to provide support to the company through communicating directly with customers with the sole purpose of collecting payments and resolving outstanding balances to ensure efficient and effective flow of work.

A Debt Collector manages delinquent accounts by contacting customers to recover outstanding payments, negotiating payment plans, and maintaining accurate records.

Welcome customers, take accurate orders, serve food professionally, maintain cleanliness, assist with menu inquiries, ensure timely delivery, and handle billing and payments efficiently

Receptionist job, with patient support, registrations and lab result printing etc.

The CRM Executive will be responsible for managing customer relationships, improving customer satisfaction, and enhancing customer retention for the company's IT hardware and networking products. This role involves maintaining and updating customer data, assisting in the implementation of CRM strategies, and providing actionable insights to the ...

The Head of Customer Service is a Senior Management role responsible for leading the customer service function and supporting Unit Heads in developing and maintaining strong customer relationships. The role involves overseeing customer service operations, ensuring delivery of high-quality financial products and services, and strengthening th ...