Customer Service & Support Jobs in Kampala

You’ll be part of a team working to solve client inquiries in a timely and effective manner and hitting the NPS goals.

This position offers customer service and administrative responsibilities in an exciting, fast paced environment. The Front Desk Receptionist greets visitors, answers the telephone, responds to both routine and emergency inquiries and performs various clerical duties.

Will be responsible for answering incoming Health and business calls, utilizing company policies and health guidelines to solve client issues and directing calls to the managerial team, superiors in various departments, District health team or national Ministry of Health when necessary.

The position requires the holder to deliver the desired customer service experience, helping clients to install, repair and maintain solar equipment.