Communications & Social Media Officer
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Job summary
The Communications & Social Media Officer will plan, write, publish and manage content for Price Media’s own digital channels. You will write social media posts, emails and articles; coordinate with designers and video producers; manage publishing and community responses; and use performance data to improve the work.
Min Qualification:
Bachelors
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Uganda
Job descriptions & requirements
Organisation: Price Media
Location: Kampala, Uganda
Reports to: Head of Business
Employment type: Full-time
About Price Media
Price Media is a Uganda-based media, marketing and business growth agency. Our work includes video production, social media management, website design, corporate training and sales consulting.
We are looking for a Communications & Social Media Officer who can contribute meaningfully to the team.
The role
The Communications & Social Media Officer will plan, write, publish and manage content for Price Media’s own digital channels. You will write social media posts, emails and articles; coordinate with designers and video producers; manage publishing and community responses; and use performance data to improve the work.
You will work closely with the Head of Business to understand our ideas, services and point of view. The role requires someone who can take a rough brief or conversation, ask the right questions, and produce accurate copy that is ready to review and publish.
Your primary responsibility is Price Media’s own communication. You may also support selected client accounts when assigned, with the client brief, priorities and approval process agreed separately.
Key responsibilities
1. Plan content around the business
- Develop and maintain a content calendar for Price Media’s services, programmes, events and thought leadership.
- Translate documented offers and audience information into relevant content topics and messages.
- Plan content for different stages of the customer journey, from initial awareness to enquiries and follow-up.
- Identify opportunities to reuse a webinar, workshop, article or video as several useful pieces of content.
2. Write and edit
- Write clear, engaging social media posts for Facebook, X, LinkedIn, Instagram and TikTok, adapting the message and format to each platform.
- Draft email invitations, campaigns, follow-up messages, newsletters and articles.
- Interview or gather input from the founder and relevant team members to develop accurate content.
- Edit copy for clarity, grammar, tone, factual accuracy, and a clear next step for the reader.
- Maintain consistency across channels while allowing each platform to have its own appropriate style.
3. Use AI responsibly in the writing process
- Use AI tools where helpful for research support, idea development, outlines, first drafts and editing.
- Check facts, claims, names, dates, and links against reliable source material before publication.
- Rewrite generic or inaccurate output so the final copy reflects Price Media’s voice and documented offers.
- Handle client information and unpublished business material according to Price Media’s guidance.
4. Manage social media channels
- Schedule and publish approved content accurately and on time.
- Prepare captions, links, tags and platform-specific publishing details.
- Monitor comments, messages and mentions; respond within agreed guidelines or direct enquiries to the right person.
- Keep profiles, service descriptions and key links current.
- Monitor platform changes and recommend adjustments that are relevant to our audiences and goals.
5. Work with the creative and sales teams
- Prepare clear briefs for graphics, photography and video content.
- Review creative work to check that the words, visuals and offer information match.
- Coordinate content deadlines and approvals with the founder, designers and video producers.
- Pass relevant enquiries to the sales team and record where they came from.
- Use recurring questions from prospects and clients to identify new content opportunities.
6. Measure and improve
- Prepare a concise monthly report covering content published, audience response, website or form traffic where available, and enquiries generated.
- Identify which topics, formats and channels are helping us reach suitable prospects.
- Recommend practical changes to the content plan based on results, feedback and business priorities.
What a typical week may include
- Meeting the Head of Business to confirm priorities, upcoming offers and ideas worth developing.
- Writing and editing posts, an email campaign or an article.
- Briefing a designer or video producer and reviewing content before approval.
- Scheduling and publishing content across the relevant platforms.
- Responding to comments and messages and passing sales enquiries to the appropriate person.
- Checking results and updating the content calendar for the following week.
Essential requirements
- Strong writing and editing skills, demonstrated through samples of your work.
- The ability to understand a service or programme and explain its value in plain language.
- Experience creating content for at least some of the platforms named in this description, with the ability to adapt quickly to others.
- Practical experience publishing content and managing social media accounts.
- Good organisation, attention to detail and the ability to meet deadlines.
- Sound judgement when responding publicly or handling an enquiry.
- Willingness to receive feedback and revise work.
- The ability to use AI tools thoughtfully while taking responsibility for the final output.
A particular degree is not required if you can demonstrate the skills needed for the role.
Useful experience
The following would be an advantage:
- Writing for a business, agency or professional services organisation.
- Managing LinkedIn content.
- Writing email campaigns, articles or event communications.
- Working with designers and video producers.
- Using scheduling, email marketing and analytics tools.
- Creating content that has contributed to qualified enquiries.
- Supporting more than one brand while following distinct briefs and approval processes.
What you can learn on the job
We will provide access to Price Media’s documented programmes, services, offers, audiences and key messages. You will have the opportunity to deepen your skills in content strategy, campaign planning, business writing, performance analysis and communicating complex services clearly.
How performance will be assessed
Performance will be reviewed through a combination of quality, consistency and business relevance, including:
- Accuracy and clarity of published content.
- Reliable delivery against the agreed content calendar.
- Quality of writing across social posts, emails and articles.
- Appropriate adaptation of content for each platform.
- Responsiveness and professionalism in community management.
- Quality of briefs and coordination with the creative team.
- Useful insights and improvements drawn from performance reports.
- Relevant enquiries supported by content, where these can be tracked.
Follower counts and views may be considered, but they will not be the only measures of success.
Reporting and growth
You will report to the Head of Business or designated supervisor and work closely with the sales, design and video teams. As Price Media’s communications grow, there may be opportunities to take greater responsibility for campaigns, editorial planning, client communications, or a wider content team.
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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