Assistant Sales Manager - Somali Speaking

Job Title: Assistant Sales Manager - Somali Speaking

Contract status: Local: Expat

Department: Commercial Position

Location: Hargeisa, Somaliland

Contract type: Permanent

Reporting to: Commercial Manager

JOB PURPOSE:

In charge of developing sales strategies, handling customer complaints, assisting in recruiting sales staff, and delegating tasks to the team when the sales manager is absent.

DUTIES AND RESPONSIBILITIES

1 Sales and Business Development:

• Assist in formulating and executing sales strategies.

• Identify business opportunities and contribute to sales campaigns.

• Monitor sales performance and report to the Commercial Manager.

2 Team Management and Training:

• Supervise, motivate, and train the sales team.

• Organize sales meetings and training to improve performance.

• Provide feedback and performance evaluations for team members.

3 Customer Relationship and Operational Support:

• Build and maintain customer relationships to foster loyalty.

• Handle customer inquiries and resolve complaints.

• Ensure accurate sales transactions and product availability.

4 Reporting, Analysis, and Policy Adherence:

• Prepare reports on sales data, market trends, and competitor analysis.

• Ensure compliance with company policies and financial tracking.

• Support the Commercial Manager in strategic decisions and emergency duties.

Requirements

ACADEMIC & PROFESSIONAL QUALIFICATION

Qualifications include:

• BS/BA in business administration, finance or similar field minimum; MS/MA is a plus.

RELEVANT KNOWLEDGE / SKILS & EXPERIENCE

• Minimum 5 years working experience in FMCG/Foods/Beverage industry

• The candidate must be fluent in both Somali and English.

• Communication skill.

• Writing skill reporting at a senior level

• Organizational skill

• Confidentiality skills for handling sensitive information

PERSONAL ATTRIBUTES:

• Demonstrates accuracy and thoroughness.

• Energized, positive, passionate, confident with managerial presence.

• Meticulous attention to detail.

• Applies feedback to improve performance.

• Ability to form working relationships with people at all levels.

WORKING CONDITIONS:

• Full time, two shifts working hours.

• Primary working outdoors, but could be sent to indoor.

• Have their own office or shared office space.

BENEFITS & ALLOWANCES:

• Postpaid Sim-card

• Accommodation (Fully furnished house)

• Internet

• Biannually ticket

• Transport

How to Apply:

All applications will be received and Reviewed through BrighterMonday Portal by Clicking on the 'Apply Here' section