Sales Officer
Job summary
The Sales Officer is responsible for identifying new business opportunities, building and maintaining strong customer relationships, and promoting Kabra Plastics Ltd's range of plastic products to increase sales, expand market presence, and achieve business growth targets.
Job descriptions & requirements
- Identify and pursue new business opportunities to grow the company's customer base.
- Promote and sell the company's plastic products to existing and prospective customers.
- Build and maintain strong relationships with distributors, wholesalers, retailers, contractors, and corporate clients.
- Conduct regular market visits to identify customer needs and provide appropriate product solutions.
- Prepare quotations, negotiate prices, and close sales in line with company policies.
- Achieve monthly, quarterly, and annual sales targets.
- Follow up on customer orders, deliveries, and payments to ensure excellent customer service.
- Gather and report market intelligence, including competitor activities, pricing, and emerging market trends.
- Participate in exhibitions, trade fairs, product demonstrations, and other promotional activities.
- Prepare regular sales reports, forecasts, and customer activity reports.
- Work closely with the production, logistics, and finance teams to ensure timely order fulfillment and customer satisfaction
- Resolve customer complaints promptly and professionally while maintaining positive business relationships.
- Ensure compliance with company policies, procedures, and ethical sales practices.
- Bachelor's degree or Diploma in Marketing, Business Administration, Sales, Commerce, Procurement, or a related field.
- Professional training in Sales, Marketing, or Customer Relationship Management is an added advantage.
- Minimum of 2–3 years of experience in sales or business development.
- Experience in the manufacturing, FMCG, plastics, packaging, building materials, or industrial products sector is highly desirable.
- Proven track record of achieving or exceeding sales targets
Skills & Competencies
- Strong sales and negotiation skills.
- Excellent communication and interpersonal skills.
- Customer relationship management skills.
- Business development and prospecting abilities.
- Market research and competitor analysis.
- Presentation and product demonstration skills.
- Problem-solving and decision-making skills.
- Good report writing and analytical skills.
- Proficiency in Microsoft Office applications
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