Sales and Digital Marketing Personnel

Job Overview

This role also grows SDC's digital presence: managing online marketplace listings, promoting the Gift Shop through digital channels, and producing impact-focused content that engages SDC's audience.

Key Responsibilities

1. Sales & Lead Conversion

• Follow up on leads from WhatsApp, social media, Jiji, Jumia, Facebook Marketplace, and other channels.
• Convert inquiries into sales and follow up on pending orders.
• Maintain accurate sales and customer records; submit daily/weekly sales updates.

2. B2B & Corporate Sales

• Identify and approach companies, NGOs, schools, hotels, and other institutions.
• Develop B2B and corporate sales opportunities, including corporate gifting, bulk orders, and customized products.
• Prepare, present, and follow up on quotations and proposals; convert prospects into customers.
• Build and maintain long-term relationships with corporate and institutional clients.

3. Field Marketing

• Distribute flyers, brochures, catalogues, and other marketing materials.
• Install approved posters, banners, and promotional displays.
• Support marketing activations, exhibitions, markets, and events; identify suitable locations for offline promotion.

4. Customer Care

• Respond to customer inquiries professionally and coordinate orders/deliveries with the relevant SDC team.
• Maintain customer relationships to encourage repeat sales; escalate complaints when necessary.

5. Digital Content & Social Media Marketing

• Plan, create, edit, and publish content (photos, videos, reels, stories) across SDC and JERRYBAG social platforms.
• Promote the Gift Shop's location, hours, products, new arrivals, and activities.
• Showcase SDC's social impact — vocational training, women tailors, sustainable production, and JERRYCAN BAG distribution.
• Support digital promotion of campaigns, events, and product launches.
• Set up and monitor approved ad campaigns to grow brand awareness, product visibility, Gift Shop visits, and inquiries.

6. Reporting

• Report on sales, leads, B2B prospects, field activities, and customer feedback.

Qualifications

• Diploma or Bachelor's degree in Sales, Marketing, Business, Commerce, Digital Marketing, Mass Communication, IT, or a related field.
• 1–3 years' experience in sales, field marketing, business development, digital marketing, social media/community management, or e-commerce listing management.
• Strong communication, negotiation, lead-conversion, and customer-service skills.
• Proficiency in graphic design (Canva/Photoshop), mobile video editing, copywriting, marketplace SEO, and digital ad management.
• Proactive, target-driven, organized, reliable, and comfortable working in the field.

How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section