Booking/Sales Agent - Studio 256 Unisex Salon

About the Role

Studio 256 is a growing premium unisex salon located at The Cube, Kisementi, Kampala. We offer professional barbering, ladies' hairstyling, nail treatments and grooming services.

We are seeking a motivated and commercially minded Booking & Sales Agent to help grow our customer base, increase appointment bookings and drive salon revenue.

This is a performance-driven sales role, ideal for someone who is confident communicating with customers, persuasive, proactive and motivated by commission-based earnings.

- Proactively identify and attract new customers to Studio 256.

• Convert enquiries from WhatsApp, Instagram, Facebook, TikTok and other channels into confirmed appointments.
• Follow up with prospective customers who have expressed interest but have not yet booked.
• Contact previous customers to encourage repeat visits and appointments.
• Promote salon services, packages and special offers to generate sales.
• Build relationships with customers and encourage referrals.
• Maintain accurate records of leads, bookings and customer follow-ups using our CRM system.
• Coordinate with reception and salon management to ensure appointments are correctly scheduled.
• Meet weekly and monthly booking and revenue targets.
• Provide regular updates on sales activity, conversions and revenue generated.

Candidate Requirements

• Previous experience in sales, telesales, customer acquisition, appointment setting or a similar role.
• Excellent verbal and written communication skills.
• Confident using WhatsApp, social media and digital communication platforms.
• Strong persuasion, negotiation and customer relationship skills.
• Ability to work independently and achieve sales targets.
• Highly organised, proactive and comfortable following up with customers.
• Professional, reliable and customer-focused.
• Experience using CRM software is an advantage.
• Previous experience in the beauty, grooming, hospitality or service industry is an advantage but not essential.

Compensation & Benefits

• Commission-based earning opportunity.
• 20% commission on eligible bookings personally generated that are completed and paid for.
• UGX 5,000 daily lunch allowance on agreed working days.
• Opportunity to earn more through strong sales performance.
• Access to an established salon brand, marketing campaigns and customer enquiries.
• Opportunity for career growth as the business expands.

Location

Studio 256, The Cube, Kisementi, Kampala.

How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section