Operations manager.
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Job summary
Our client is looking for Operations Managers who will be responsible for overseeing and optimizing end-to-end operational processes for device financing products, particularly mobile phone financing. The role ensures efficient onboarding, smooth device distribution, high-quality customer service, strong portfolio performance, and compliance with company policies and regulatory requirements.
Min Qualification:
Bachelors
Experience Level:
Mid level
Experience Length:
5 years
Job descriptions & requirements
Our client is looking for Operations Managers who will be responsible for overseeing and optimizing end-to-end operational processes for device financing products, particularly mobile phone financing. The role ensures efficient onboarding, smooth device distribution, high-quality customer service, strong portfolio performance, and compliance with company policies and regulatory requirements.
Key Responsibilities.
• Manage daily operations across device financing activities, including customer onboarding, device allocation, activations, and repayments.
• Design, implement, and improve operational workflows and SOPs.
• Ensure accurate processing of applications, approvals, and disbursements.
• Monitor turnaround times (TAT) and service quality metrics.
Qualifications & Experience
• Bachelor’s degree in Business Administration, Operations Management, Finance, or a related field.
• Minimum 5–8 years’ experience in operations, with at least 3 years in device financing, asset financing, or fintech.
• Proven experience managing dealer-based and field-heavy operations.
• Strong understanding of device financing models and repayment mechanisms.
Salary: Competitive Salary
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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