AC Technician
Job summary
The AC Technician is responsible for installing, servicing, repairing, and maintaining air conditioning units for the company’s customers and premises. The role ensures units are installed correctly, faults are diagnosed and fixed promptly, and customers receive safe, reliable, and professional after-sales service.
Job descriptions & requirements
Installation
- Install split, window, cassette, and other AC units according to manufacturer specifications and safety standards
- Carry out site surveys to advise on unit placement, pipe routing, and power requirements
- Test and commission newly installed units, and demonstrate their operation to customers
Maintenance & Repairs
- Diagnose faults in AC systems, including electrical, refrigerant, compressor, and control problems
- Carry out repairs and replace faulty parts such as capacitors, fan motors, sensors, and PCBs
- Perform routine servicing, including cleaning filters and coils, checking gas levels, and leak detection
- Handle refrigerant gas safely, including recharging and recovery, in line with environmental and safety rules
Customer Service
- Respond to service calls and complaints within agreed turnaround times
- Explain faults, repair options, and costs clearly to customers
- Maintain a professional, courteous attitude and a neat appearance on every job
- Advise customers on proper use and care to extend the life of their units
Warranty & Documentation
- Complete job cards, service reports, and customer sign-off for every job
- Identify and record warranty claims, and liaise with suppliers or the warranty team where needed
- Keep accurate records of parts used, and return faulty or unused parts
Tools, Stock & Safety
- Look after company tools, equipment, and vehicles, and report damage or losses
- Request spare parts and materials in good time, and account for stock issued
- Follow health and safety procedures, especially for work at heights, electrical work, and gas handling
Team Coordination
- Work with sales, showroom, and logistics teams to schedule installations and deliveries
- Assist junior technicians and helpers, and share technical knowledge where needed
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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