Job summary
You will be responsible for building and scaling a high-performing sales network to drive phone loan sales. You will recruit, train, and develop Team Leaders to manage agent teams, execute B2C sales strategies, expand market reach, and ensure operational excellence.
Job descriptions & requirements
Sales Network Development
1. Design and implement a scalable sales network structure by recruiting and onboarding Team Leaders responsible for agent recruitment and performance.
2. Identify new territories and expansion opportunities to increase market penetration.
3. Develop performance standards, incentive programs, and productivity benchmarks for Team Leaders and agents.
4. Monitor network effectiveness through regular field visits, audits, and performance reviews.
5. Build retention strategies to maintain a motivated and stable sales force.
B2C Sales Strategy & Execution
1. Develop and execute sales strategies to achieve or exceed monthly, quarterly, and annual phone loan targets.
2. Drive customer acquisition through both direct outreach and indirect sales channels.
3. Analyze sales metrics, conversion rates, and pipeline activity to optimize results.
4. Partner with marketing to launch targeted campaigns that generate high-quality leads.
5. Continuously evaluate market trends and competitor activity to refine sales approaches.
Leadership & Team Development
1. Train, coach, and mentor Team Leaders to strengthen leadership capability and accountability.
2. Establish clear reporting lines, goals, and KPIs across the sales hierarchy.
3. Foster a high-performance culture focused on results, professionalism, and customer experience.
4. Provide ongoing product knowledge and sales skills training to ensure consistent messaging.
Operations & Compliance
1. Ensure adherence to company policies, lending regulations, and ethical sales practices across the network.
2. Oversee the loan application journey to improve turnaround times and approval rates.
3. Resolve escalated customer and partner issues promptly and effectively.
4. Prepare sales forecasts, performance dashboards, and executive reports for senior management
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
About Zenka Finance
Welcome to Zenka, Uganda’s newest mobile lending solution, designed to empower your dreams with fast, flexible financial support. Launched in Uganda in 2025, Zenka brings a wealth of experience from Kenya, where we’ve been transforming lives since 2018.
In Kenya, over 10 million customers have trusted us to fuel their ambitions, a testament to the confidence the Kenyan community places in us. Our innovative approach bypasses traditional banking hurdles, delivering instant loans straight to your phone—anytime, anywhere.
Zenka’s commitment to financial inclusion has earned us prestigious accolades, including the Most Preferred Mobile Loan App (Digital Tech Excellence Awards 2020), Outstanding Mobile Loans App of the Year (Pacesetters Awards 2020), Most Preferred Non-Banking Loan Platform (Financial Inclusion Awards 2019), and Runner-Up for Fastest Growing Mobile App (Financial Inclusion Awards 2019) and many more. In Uganda, we’re here to replicate that success, offering you smart, accessible financial tools to spark your potential and thrive.
Join millions who trust Zenka to make their ideas a reality—your journey starts with a tap.
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