Sales Executive
Easy apply
New
Job summary
Drive sales and business development through expert product knowledge, relationship management, and showroom excellence. Coordinate order lifecycles, maintain financial accuracy, and support marketing efforts to ensure total customer satisfaction
Min Qualification:
Bachelors
Experience Level:
Mid level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Uganda
Job descriptions & requirements
Reports to: Head of Sales & Marketing
Workplace: Nakwero showroom and field sales
Responsibilities
• Client Relationship Management: Handle customer inquiries promptly to ensure satisfaction
• Communication: Coordinate with the production team and keep the clients updated on the progress of their orders and deliveries
• Customer Relationship Management: Maintain long-term relationships with repeat and potential clients and handle customer concerns promptly, ensuring positive resolutions and satisfaction
• Field Sales and Business Development: Actively seek out new sales opportunities through client visits (corporate clients, interior designers, hotels, offices), networking, and referrals
• Financial Reporting: Collaborate with the finance team to ensure timely payment follow-ups and reconciliations
• Interior Design Assistance: Provide design advice, demonstrate product value, and help clients visualise how products fit into their space, potentially by creating basic floor plans or mood boards
• Market Awareness: Maintain thorough and updated knowledge of industry trends and all Samani furniture lines, finishes, and customisation options
• Marketing: Participate in company networking and marketing events an distribute promotional materials
• Order Management: Coordinate with design, production, and installation teams to process orders and track deliveries ensuring smooth project execution and customer satisfaction
• Organisational Skills: Schedule and confirm client appointments, site visits, and design consultations and ensure follow-up communication after meetings
• Product Knowledge and Expertise: Provide detailed product information, answer questions about materials and styles, and suggest items based on customer needs
• Record Keeping: Maintain customer records and report sales activities weekly; also record customer feedback to inform product and service improvements
• Sales Reporting: Prepare daily sales reports, including inquiries, quotations, conversions, and client feedback
• Sales Targets: Prepare and deliver sales presentations and quotations tailored to client needs, negotiate, close deals, and manage sales activities to meet or exceed targets
• Sales Transactions: Process sales accurately and efficiently, handle payments, and provide follow-up services
• Showroom Management: Maintain a clean, organized, and visually appealing showroom, with well-arranged attractive displays
• Showroom Sales: Support the showroom sales executive attend to clients and recommend suitable furniture designs and pieces
• Social Media & Online Sales: Support digital marketing efforts by providing and sharing content (photos, client stories, testimonials) to grow our online presence, and respond to online inquiries and convert them into sales
• Other Duties: Perform any other duties as assigned by your supervisor
Skills
• Attention to Detail: Meticulous accuracy to maintain correct client records
• Business Development: Identify and evaluate new markets and opportunities to expand the business
• Customer Focus: A customer-centric approach to providing excellent service and ensuring customer satisfaction
• Organisational Skills: Ability to maintain a well-organized showroom, maintain records, and manage tasks efficiently
• Sales and Negotiation Skills: Able to guide and influence buying decisions by understanding a customer’s needs and concerns and clearly explain how the product matches or solves a problem
• Self-motivated: Ability to work independently and be proactive
• Social Media Knowledge: Able to manage ads and posts, while messaging and engaging with customers
• Strong Communication and Interpersonal skills: Excellent verbal and written communication skills for presentations, proposals, and client interactions
• Teamplayer: Able to work as part of a team
Qualifications and Experience
• Bachelor’s degree in sales, marketing, communications, business, or a related field
• 2 - 4 years of experience in sales and marketing
• Demonstrable experience in interior design services and furniture sales
• Proven ability to generate leads, close sales, and manage a sales pipeline
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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