Quality Assurance Manager (ISO Certifications Required)
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Job summary
This role exists because Terya's clients, consultants and regulators require documented, verifiable evidence that work meets specification, and because the company is committed to certified standards rather than informal practice. You will translate ISO 9001 requirements into practical inspection and test plans, audit the way work is actually done, close out nonconformances properly, and turn quality data into decisions management can act on.
Min Qualification:
Diploma
Experience Level:
Mid level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Uganda
Job descriptions & requirements
Department Calibration & Testing
Employment Type: Full-Time | Permanent
Reports To Lab Manager
Location Project Site / Head Office (Uganda)
About Terya
Terya Building and Construction Limited is a multidisciplinary engineering and infrastructure company delivering high-performance engineering solutions across Uganda. Our portfolio covers building construction and civil engineering, electrical and industrial engineering, renewable energy and solar energy systems, generator installation and maintenance, industrial automation, telecommunications infrastructure, engineering consultancy, and certified testing and calibration services.
As the official distributor of AKSA Power Generation products in Uganda, we deliver power and energy solutions to residential, commercial, industrial and institutional clients. Work of this range only holds together when it is governed by a disciplined quality management system.
Quality at Terya is not a filing exercise. It is how we protect client outcomes, control engineering risk,satisfy certification and regulatory requirements, and improve the way we work from one project to the next. Our commitment to quality, integrity, safety and continuous improvement runs through every discipline in the business.
Position Summary
The Quality Engineer owns the day-to-day operation and improvement of Terya's quality management system across a genuinely multidisciplinary business - civil and building works, electrical and energy systems, automation, and testing and calibration services.
This role exists because Terya's clients, consultants and regulators require documented, verifiable evidence that work meets specification, and because the company is committed to certified standards rather than informal practice. You will translate ISO 9001 requirements into practical inspection and test plans, audit the way work is actually done, close out nonconformances properly, and turn quality data into decisions management can act on.
The impact is direct and measurable: fewer defects and reworks, cleaner handovers, stronger audit outcomes, better supplier performance, and lower cost of poor quality. You will work across every department, which gives unusually broad visibility of the business for an engineering professional at this level.
For career growth, this is a strong platform. The role builds credentials across ISO 9001, ISO 45001, ISO 14001 and ISO/IEC 17025 in a live operating environment, with a clear path towards Senior Quality Engineer, QHSE Manager or Lead Auditor roles for candidates who demonstrate rigour, independence and sound judgement.
Key Responsibilities
The successful candidate will be expected to:
Quality Management System and Documentation
• Maintain, implement and continuously improve the ISO 9001:2015 quality management system across all operating disciplines.
• Draft, review, issue and control quality manuals, procedures, work instructions, forms and inspection checklists.
• Administer document and record control so that only current revisions are in use on site, in the workshop and in the office.
• Prepare Inspection and Test Plans (ITPs), quality control plans and method statements for projects.
Auditing and Compliance
• Plan, schedule and conduct internal quality audits against ISO 9001 and applicable statutory, client and contractual requirements.
• Conduct process, product and supplier audits, recording objective evidence and grading findings consistently.
• Coordinate external certification, surveillance and client audits, and manage the response to all findings raised.
• Verify that executed works comply with drawings, specifications, national standards and regulatory requirements.
Inspection, Testing and Measurement
• Perform and witness inspections at defined hold and witness points, releasing work only when acceptance criteria are met.
• Review material test certificates, calibration certificates and supplier documentation before acceptance.
• Support the testing and calibration function in maintaining measurement traceability and ISO/IEC 17025-aligned practice.
• Monitor concrete, structural, electrical and commissioning test results, and escalate deviations without delay.
Nonconformance and Continuous Improvement
• Raise, track and close nonconformance reports (NCRs) and corrective and preventive actions (CAPA) within agreed timelines.
• Lead root cause analysis using structured methods such as 5 Whys, cause-and-effect analysis and 8D.
• Analyse quality data and cost of poor quality, and report trends, KPIs and improvement opportunities to management.
• Facilitate risk assessments and maintain the risk and opportunity register required by the standard.
• Drive continuous improvement initiatives and lead lessons-learned reviews at project close-out.
Training, Suppliers and Stakeholders
• Deliver quality induction and toolbox training to site teams, technicians and subcontractors.
• Evaluate, qualify and monitor the performance of suppliers and subcontractors against defined criteria.
• Support client, consultant and regulator engagement on quality matters, including handover dossiers and as-built documentation.
• Work closely with HSE and engineering teams to promote an integrated quality- and safety-first culture.
Required Qualifications
Minimum Education
• Diploma in Quality Management, Civil, Mechanical, Electrical or Industrial Engineering, or a closely related technical discipline.
• Diploma holders with strong ISO credentials and demonstrable audit competence are strongly encouraged to apply.
Preferred Education
• Bachelor's Degree in Engineering, Quality Management, Industrial Engineering or a related field.
Required Certifications (Mandatory)
• ISO 9001:2015 Internal Auditor certification from a recognised training provider. This certification is a mandatory requirement for this position.
• Documented evidence of formal training in quality management systems must accompany the application.
Additional Certifications (Strong Advantage)
• ISO 9001:2015 Lead Auditor certification (IRCA, Exemplar Global or equivalent recognised body).
• ISO 45001 Occupational Health and Safety Management Systems.
• ISO 14001 Environmental Management Systems.
• ISO/IEC 17025 competence for testing and calibration laboratories.
• Six Sigma Green Belt or equivalent process improvement certification.
• Registration with the Uganda Institution of Professional Engineers (UIPE) or a recognised quality professional body.
Technical Competencies
Standards and Systems
• ISO 9001:2015 quality management systems
• ISO 45001 and ISO 14001 awareness and integration
• ISO/IEC 17025 testing and calibration requirements
• Regulatory, national standards and client specification compliance
• Quality manual, procedure and work instruction authorship
• Document, record and revision control
Auditing and Assurance
• Internal auditing and audit programme management
• Lead auditor methodology and objective evidence gathering
• Process, product and supplier audits
• Inspection and Test Plans, hold points and witness points
• Nonconformance management and CAPA close-out
• Supplier and subcontractor qualification and evaluation
Analysis and Improvement
• Root cause analysis (5 Whys, fishbone, 8D)
• Risk assessment and risk register management
• Statistical analysis, quality KPIs and trend reporting
• Cost of poor quality analysis
• Continuous improvement, Kaizen and process optimisation
• Engineering documentation review and as-built verification
• Advanced spreadsheet and quality reporting tools
Soft Skills and Professional Competencies
• Uncompromising attention to detail
• Integrity and moral courage to hold a position under pressure
• Analytical and evidence-based thinking
• Clear, precise technical writing
• Diplomacy and influencing without authority
• Stakeholder management across departments
• Training and facilitation ability
• Organisation and systematic record keeping
• Objectivity and impartiality
• Problem-solving and decision-making
• Resilience and professional composure
• Collaboration and teamwork
• Continuous learning mindset
Experience
• Two to five (2–5) years of experience in quality assurance or quality control within construction, engineering, energy, manufacturing or a testing and calibration environment is preferred.
• Demonstrable experience conducting internal audits and managing nonconformances is essential.
• Candidates with fewer years of experience but strong ISO certification and clear audit competence will be considered on merit.
• Exceptional recent graduates holding a valid ISO 9001:2015 Internal Auditor certificate are encouraged to apply.
Why Join Terya
Terya Building and Construction Limited offers engineering professionals something that is genuinely difficult to find in one place - breadth. Our people work across construction, electrical systems, renewable energy, automation, telecommunications and calibration services, often within the same year.
• Exposure to diverse engineering projects - building, civil, electrical, renewable energy, automation, telecommunications and industrial infrastructure across Uganda.
• A genuinely multidisciplinary environment - daily collaboration with civil, electrical, mechatronics, quality and project management professionals.
• Professional mentorship - structured guidance from experienced senior engineers rather than being left to work things out alone.
• Continuous learning - on-the-job technical development, internal knowledge sharing and support towards relevant professional certification and registration.
• Career progression on merit - clear technical and supervisory pathways for professionals who deliver consistently.
• Engineering excellence and technical precision - work performed to recognised standards with documented quality procedures.
• A safety-first workplace - safety is treated as a condition of work, not an afterthought.
• A collaborative professional culture - built on integrity, teamwork, reliability and respect for competence.
• Meaningful national impact - infrastructure and energy systems that serve real communities, businesses and institutions.
If you are technically capable, professionally serious and looking to build a long-term engineering career rather than simply hold a job, we would like to hear from you.
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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