Customer Service & Support Jobs in Uganda
Customer service and support jobs currently offer 10 available positions, reflecting a focused selection of roles. The hiring activity suggests specific requirements in the market, with opportunities featuring roles such as SERVICE ENGINEER – COMMERCIAL KITCHEN, REFRIGERATION & ELECTRICAL, CALL CENTRE AGENT, and Call Center Agent. Most of the jobs are concentrated in Kampala, providing a good opportunity for those looking to work in this area.
Salary & Benefits
Senior roles can earn upwards of UGX USH 1,000,000. Benefits often include health insurance, performance bonuses, and allowances for transport and meals, which are commonly offered in this sector.
Skills & Experience
A diploma is the most common requirement, with bachelors also accepted. Typically, roles are mostly at entry level, though there are opportunities at mid level as well.
Key Responsibilities & Tasks
As individuals progress to senior positions, they are likely responsible for overseeing team operations, implementing customer service strategies, and ensuring high levels of customer satisfaction while resolving complex issues.
Industries & Companies
The top industries actively recruiting include banking, finance & insurance, hospitality & hotel, and education. These industries are characteristic of a diverse hiring landscape where roles are spread across different sectors, offering varied opportunities for candidates interested in customer service and support.
4 days ago
The Receptionist will be responsible for welcoming visitors, handling incoming calls and inquiries, managing front-office activities, and providing general administrative support to ensure the office operates smoothly.
EPIC LIFE NETWORK
Customer Service & Support
4 days ago
This role is for someone who executes fast, thinks creatively, and delivers results without excuses.
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Pearl Stays Collection
Customer Service & Support
5 days ago
Responsible for the day-to-day reservations, guest experience, property promotion, booking records, and housekeeping coordination for a portfolio of 7 furnished apartments in Entebbe and Pearl Marina, with potential for the portfolio to grow.
1 week ago
The job purpose of a Tele sales Intern in a microfinance company is to proactively drive loan portfolio growth and expand the client base by conducting outbound calls to potential and existing clients, promoting financial products (such as micro-loans, asset financing, or savings), and guiding them through the application process.
Customer Service & Support
3 weeks ago
A Field officer is responsible for managing overdue accounts, negotiating payment plans with clients, ensuring timely collection of outstanding debts, maintaining accurate records and reporting on collection performance.
3 weeks ago
The Receptionist is the first point of contact for clients and farmers. This role requires exceptional communication, empathy, and organizational skills to manage front-desk operations, support the medical team, and deliver excellent client service in a fast-paced environment.
SHEFFIELD STEEL SYSTEMS LIMITED
Customer Service & Support
3 weeks ago
Essential Technical Skills Commercial Refrigeration Systems Cold Room Installation & Maintenance Freezers and Refrigerated Counters Blast Chillers & Blast Freezers Ice Machines Refrigeration Compressors, Condensers & Evaporators Refrigerant Leak Detection, Evacuation & Charging Electrical Fault Finding & Troubleshooting Single-Phase & ...
Young Water Solutions
Customer Service & Support
1 month ago
Serve as the first point of contact for customer inquiries, complaints and service requests. Manage customer accounts and respond to billing-related questions, support customer outreach and community engagement activities, record and track customer feedback and follow up to ensure timely resolution, assist with data entry and reporting on customer
4 days ago
1 month ago
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