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Receptionist

Nexses investment ltd

Customer Service & Support

Today
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Job summary

The Receptionist will be responsible for welcoming visitors, handling incoming calls and inquiries, managing front-office activities, and providing general administrative support to ensure the office operates smoothly.

Min Qualification: Certificate Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Uganda

Job descriptions & requirements

Department: Administration / Front Office
Location: Jinja

Job Purpose
The Receptionist will be responsible for welcoming visitors, handling incoming calls and inquiries, managing front-office activities, and providing general administrative support to ensure the office operates smoothly.

Key Responsibilities
  • Welcome and assist visitors, clients, and guests in a professional manner.
  • Answer and direct incoming phone calls to the appropriate staff members.
  • Receive and respond to general inquiries from clients and visitors.
  • Manage incoming and outgoing mail, parcels, and documents.
  • Maintain a clean, organized, and professional reception area.
  • Schedule and coordinate appointments and meetings when required.
  • Maintain visitor and reception records.
  • Assist with basic administrative and clerical duties.
  • Receive and relay messages accurately to relevant staff.
  • Provide general information about the company and its services.
  • Ensure office supplies at the reception area are adequately maintained.
  • Support other departments with administrative tasks when required.
  • Perform any other duties assigned by the supervisor or management.

Requirements
  • Certificate or Diploma in Business Administration, Secretarial Studies, Customer Service, or a related field.
  • Previous experience as a receptionist, front-office assistant, or customer service representative is an advantage.
  • Good communication and interpersonal skills.
  • Basic computer skills, including Microsoft Word and Excel.
  • Professional, friendly, and presentable.
  • Good organizational and time-management skills.
  • Ability to handle confidential information responsibly.
  • Ability to work well under pressure and with minimal supervision.

Key Competencies
  • Customer service
  • Communication skills
  • Professionalism
  • Organization and time management
  • Computer literacy
  • Teamwork
  • Attention to detail
  • Integrity and confidentiality

Salary: UGX 500,000 per month

How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section

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