Receptionist
Job summary
The Receptionist will be responsible for welcoming visitors, handling incoming calls and inquiries, managing front-office activities, and providing general administrative support to ensure the office operates smoothly.
Job descriptions & requirements
- Welcome and assist visitors, clients, and guests in a professional manner.
- Answer and direct incoming phone calls to the appropriate staff members.
- Receive and respond to general inquiries from clients and visitors.
- Manage incoming and outgoing mail, parcels, and documents.
- Maintain a clean, organized, and professional reception area.
- Schedule and coordinate appointments and meetings when required.
- Maintain visitor and reception records.
- Assist with basic administrative and clerical duties.
- Receive and relay messages accurately to relevant staff.
- Provide general information about the company and its services.
- Ensure office supplies at the reception area are adequately maintained.
- Support other departments with administrative tasks when required.
- Perform any other duties assigned by the supervisor or management.
- Certificate or Diploma in Business Administration, Secretarial Studies, Customer Service, or a related field.
- Previous experience as a receptionist, front-office assistant, or customer service representative is an advantage.
- Good communication and interpersonal skills.
- Basic computer skills, including Microsoft Word and Excel.
- Professional, friendly, and presentable.
- Good organizational and time-management skills.
- Ability to handle confidential information responsibly.
- Ability to work well under pressure and with minimal supervision.
- Customer service
- Communication skills
- Professionalism
- Organization and time management
- Computer literacy
- Teamwork
- Attention to detail
- Integrity and confidentiality
Important safety tips
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