- Minimum Qualification :
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Provide operational support, configuration, and process alignment for ERP, hospital, and core business applications, ensuring reliability, data quality, and compliance with approved processes.
Requirements
Bachelor’s degree or diploma in Information Systems, Business/Accounting with IT, Health Informatics, or related field
2–4+ years’ experience supporting ERP or hospital systems in a functional role.
Exposure to finance, supply chain, HR, or clinical workflows.
Experience in healthcare, FMCG, or service industries is an added advantage
Act as first point of contact for functional system issues, enhancement requests, and user queries for assigned modules.
Manage functional configuration of ERP/HIS modules (e.g. Finance, SCM, Pharmacy, Billing, HR) in line with business processes.
Support master data setup and governance (items, customers, vendors, price lists, clinical codes, etc.).
Document business processes, system setups, and change requests; maintain user and process documentation.
Coordinate and conduct user training, refresher sessions, and onboarding for new staff on relevant systems.
Perform system testing (unit, UAT) for changes and new features; document and track defects.
Liaise with Developers and Digital team for customizations, integrations, or complex issues.
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