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Quality Control & Assurance Jobs in Kampala

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Manager Quality

Ison BPO Xperience

Kampala Full Time Confidential

Quality Control & Assurance

1 month ago

The Manager Quality is responsible for leading the design, implementation, and oversight of quality frameworks across a multi-country BPO environment. This role governs quality operations across Regional Business Units, The role includes oversight of all service lines—Voice, Non-Voice, Chat, Back-office, Social Media, and Outbound.

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