Full time Customer Service & Support Jobs in Kampala
In Kampala, there are currently 10 job vacancies in the customer service & support sector. This set of opportunities features roles such as Customer Care Executive, Customer Service Clerk, and Bartender, reflecting a diverse range of positions. While the demand is focused, many promising career paths are available within this field.
Salary & Benefits
Among roles that advertise a salary, typical pay ranges from UGX 500,000 to UGX 300,000 per month. Senior roles can earn upwards of USH 500,000. Additionally, common benefits in this sector may include health insurance, performance bonuses, and paid leave.
Skills & Experience
A diploma is the most common requirement, with bachelors also accepted. Familiarity with Microsoft Office is often needed. Key soft skills sought after include communication, problem-solving, and positive attitude. Most roles ask for 3 years of experience, with some requiring no experience/less than 1 year. Roles are mostly at entry level, providing opportunities for those at the start of their careers.
Key Responsibilities & Tasks
Junior roles typically involve performing tasks such as data entry, ensuring data accuracy and supporting senior staff. Senior positions might require managing customer service strategies and overseeing team performance, ensuring that customer satisfaction is met across various touchpoints.
Industries & Companies
The top industries actively recruiting include hospitality & hotel, manufacturing & warehousing, and banking, finance & insurance. This indicates a balanced distribution of customer service opportunities across various sectors, allowing for diverse career pathways within different organizational contexts.
Customer Service & Support
5 days ago
The Customer Experience Executive will ensure that all assigned channel engagements reinforce Betika’s competitive position and intention to be the leading Pan African online sports betting and gaming brand. The role holder will achieve this responsibility by handling all customer queries coming to Betika through our Inbound and outbound channe ...
Customer Service & Support
2 weeks ago
The Customer Experience Team Lead oversees customer service operations across voice channels, ensuring seamless, high-quality interactions. Their key responsibilities include optimizing team performance, maintaining service consistency, and enhancing customer satisfaction and loyalty.
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Customer Service & Support
1 week ago
A Partner Support Agent in Momani Phone-Financing company is to provide timely and professional support to Key Account Managers (KAMs) and retail partners through multiple communication channels, ensuring effective issue resolution, operational efficiency, and a positive partner experience while supporting business growth and service delivery.
STREAMLINE HEALTH TECH LTD
Customer Service & Support
2 weeks ago
As a Customer Success Engineer (CSE), you will bridge the gap between technical implementation and customer success. You will work closely with clients during onboarding, integration, and ongoing usage to ensure smooth deployment, high adoption, and long-term satisfaction.
3 weeks ago
Founded in 2019, Starfly Steel (Uganda) Co., Ltd., based in Mukono, is a large-scale steel manufacturing and trade enterprise. We provide all sorts of international standard steel processing and distribution services as demanded by clients. The company has a wide array of industrial products on offer, including hot rolled coil, hot rolled steel ...
3 weeks ago
Lawns Restaurant is looking for a bartender who can mix great drinks, read the room, and make guests feel like they’re part of the family. If you’ve got flair behind the bar + solid service instincts, this is it.
Customer Service & Support
3 weeks ago
The Customer Service Clerk is the primary point of contact between the workshop and its clients. This role is responsible for professionally receiving customers, registering vehicles for service or repair, coordinating spare parts and tyre inquiries, managing workshop appointments, and ensuring every customer experiences a smooth, transparent, ...
Ison BPO Xperience
Customer Service & Support
1 month ago
The Customer Care Executive is primarily responsible for ensuring delivery of exceptional customer service to customers as per the respective client’s SLA. The primary focus of a Customer Care Executive is to assist, retain, acquire, and/or recover customers.
1 month ago
The job purpose of a Tele sales Intern in a microfinance company is to proactively drive loan portfolio growth and expand the client base by conducting outbound calls to potential and existing clients, promoting financial products (such as micro-loans, asset financing, or savings), and guiding them through the application process.
Customer Service & Support
1 month ago
A Field officer is responsible for managing overdue accounts, negotiating payment plans with clients, ensuring timely collection of outstanding debts, maintaining accurate records and reporting on collection performance.
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