Full time customer service & support jobs in Kampala

The Customer Service/Administration Officer will be responsible for ensuring continuous customer engagement and satisfaction and handling day-to-day administrative activities of the business in Uganda.

The Call Centre Team Leader is responsible for improving the overall performance at the call center. The team leader is expected to drive and maintain a quality culture at the call center, through coaching, training, mentoring, motivating, and managing the CC team.

The Call Center Representatives will be the liaison between the company and its current and potential customers to ensure the correct and consistent use of Impact Water’s Safe water systems by its partner schools.

Greet guests and pour wines according to established wine-tasting procedures

To manage work queues to ensure all delinquent queues are actioned.