Full time Customer Service & Support Jobs in Kampala
In Kampala, there are currently 10 job vacancies in the customer service & support sector. This set of opportunities features roles such as PARTNER SUPPORT AGENTS., Customer Service Clerk, and Bartender, reflecting a diverse range of positions. While the demand is focused, many promising career paths are available within this field.
Salary & Benefits
Among roles that advertise a salary, typical pay ranges from UGX 500,000 to UGX 300,000 per month. Senior roles can earn upwards of USH 500,000. Additionally, common benefits in this sector may include health insurance, performance bonuses, and paid leave.
Skills & Experience
A diploma is the most common requirement, with bachelors also accepted. Most roles ask for 1 year of experience, with some requiring no experience/less than 1 year. Roles are mostly at entry level, providing opportunities for those at the start of their careers.
Key Responsibilities & Tasks
Senior positions might require managing customer service strategies and overseeing team performance, ensuring that customer satisfaction is met across various touchpoints.
Industries & Companies
The top industries actively recruiting include banking, finance & insurance, entertainment, events & sport, and healthcare. This indicates a balanced distribution of customer service opportunities across various sectors, allowing for diverse career pathways within different organizational contexts.
Customer Service & Support
2 weeks ago
The Customer Experience Executive will ensure that all assigned channel engagements reinforce Betika’s competitive position and intention to be the leading Pan African online sports betting and gaming brand. The role holder will achieve this responsibility by handling all customer queries coming to Betika through our Inbound and outbound channe ...
Customer Service & Support
3 weeks ago
The Customer Experience Team Lead oversees customer service operations across voice channels, ensuring seamless, high-quality interactions. Their key responsibilities include optimizing team performance, maintaining service consistency, and enhancing customer satisfaction and loyalty.
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5 days ago
The Call Centre Agent will be responsible for making outbound calls to prospective and existing customers to promote the financial products, generate qualified leads, follow up on loan applications, strengthen customer relationships, and support business growth while delivering an exceptional customer experience.
Customer Service & Support
1 week ago
In this role, you will play a vital part in maintaining positive customer relationships, negotiating payments for defaulted accounts, and ensuring a seamless customer experience, all while supporting the growth of our business.
Customer Service & Support
2 weeks ago
A Partner Support Agent in Momani Phone-Financing company is to provide timely and professional support to Key Account Managers (KAMs) and retail partners through multiple communication channels, ensuring effective issue resolution, operational efficiency, and a positive partner experience while supporting business growth and service delivery.
STREAMLINE HEALTH TECH LTD
Customer Service & Support
3 weeks ago
As a Customer Success Engineer (CSE), you will bridge the gap between technical implementation and customer success. You will work closely with clients during onboarding, integration, and ongoing usage to ensure smooth deployment, high adoption, and long-term satisfaction.
1 month ago
Founded in 2019, Starfly Steel (Uganda) Co., Ltd., based in Mukono, is a large-scale steel manufacturing and trade enterprise. We provide all sorts of international standard steel processing and distribution services as demanded by clients. The company has a wide array of industrial products on offer, including hot rolled coil, hot rolled steel ...
1 month ago
Lawns Restaurant is looking for a bartender who can mix great drinks, read the room, and make guests feel like they’re part of the family. If you’ve got flair behind the bar + solid service instincts, this is it.
Customer Service & Support
1 month ago
The Customer Service Clerk is the primary point of contact between the workshop and its clients. This role is responsible for professionally receiving customers, registering vehicles for service or repair, coordinating spare parts and tyre inquiries, managing workshop appointments, and ensuring every customer experiences a smooth, transparent, ...
Customer Service & Support
1 month ago
A Field officer is responsible for managing overdue accounts, negotiating payment plans with clients, ensuring timely collection of outstanding debts, maintaining accurate records and reporting on collection performance.
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