Systems Administrator

1. Install and configure software applications and hardware components across the organisation's IT infrastructure.

• Monitor performance and maintain systems according to requirements
•  Stay updated with the latest software releases and upgrades, implementing them as necessary.

2. Manage iForm Server, Technology Tools, and User Accounts

• Oversee the iForm server and related technology tools to ensure their proper functioning and performance.
• Create and manage user accounts on the iForm platform and set up workstations for employees as needed.

3. Monitor, Maintain, and Troubleshoot IT Systems

• Continuously monitor IT system performance and undertake maintenance tasks to ensure optimal functionality.
• Respond to and resolve IT-related issues and outages promptly to minimise disruptions to operations.

4. Ensure Security and Data Integrity

• Implement and manage access controls to safeguard sensitive data.
• Regularly perform backups to prevent data loss.
• Oversee password management and identity verification processes to maintain system security.

5. Develop, Test, and Integrate IT Systems and Databases

• Collaborate with stakeholders to design, develop, and test new forms and functionalities on the iForm platform.
• Integrate different IT systems and applications to ensure seamless communication and functionality.
• Oversee the organisation's databases, including data storage, retrieval, and security measures.

6. Train Staff and Build Technical Documentation

• Provide training sessions to staff members on the use of new technologies and software applications.
• Develop and maintain comprehensive technical documentation, manuals, and IT policies for internal reference.

7. Automate Reporting and Maintain Reports/Dashboards

• Develop automated reporting processes to streamline data analysis and reporting tasks.
• Generate and maintain reports and dashboards to track IT performance and provide insights to stakeholders.

8. Support Users and Conduct Usability Surveys

• Assist users with IT-related queries and provide support during the onboarding process for new employees.
• Administer surveys to gather feedback on system usability and make improvements based on user input.
• Handle miscellaneous IT tasks and projects as assigned by the supervisor to support organisational objectives.

9. Other roles and responsibilities given from time to time

How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section