Senior IT Infrastructure & Assets Officer
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Job summary
The Senior IT Infrastructure & Assets Officer manages IT equipment procurement, setup, maintenance, and user support, ensuring reliable devices and efficient asset management, while focusing on end-user and site-level infrastructure in coordination with the IT team.
Min Qualification:
Bachelors
Experience Level:
Mid level
Experience Length:
4 years
Job descriptions & requirements
1. IT Hardware Setup, Deployment, and User Support
- Install, configure, and deploy computers, printers, and other IT equipment.
- Provide first-line and second-line technical support to staff.
- Troubleshoot hardware, software, and system-related issues.
- Train users on basic IT systems and tools.
- Maintain records of support requests and resolutions.
2. Network Setup, Configuration, and Support
- Set up and maintain LAN, WAN, and internet connectivity.
- Configure routers, switches, and access points.
- Monitor network performance and resolve connectivity issues.
- Implement basic network security controls.
- Coordinate with internet service providers and vendors.
3. IT Asset Management and Lifecycle Planning
- Maintain an up-to-date inventory of all IT equipment and software.
- Track asset allocation, usage, maintenance, and disposal.
- Plan for upgrades, replacements, and end-of-life equipment.
- Ensure proper storage and disposal of obsolete IT assets.
4. Procurement, Vendor Management, and Hardware Standards
- Support procurement of IT equipment and software.
- Evaluate suppliers and recommend cost-effective solutions.
- Ensure compliance with approved IT standards.
- Manage warranties, service contracts, and vendor relationships.
- Verify quality and specifications of delivered equipment.
5. Budgeting, Planning, and Reporting
- Assist in preparing annual IT budgets and forecasts.
- Monitor IT-related expenditures.
- Prepare periodic reports on assets, costs, and system performance.
- Support planning for IT projects and infrastructure upgrades.
6. Collaboration, Documentation, and Continuous Improvement
- Work closely with departments to understand IT needs.
- Maintain system documentation, manuals, and procedures.
- Participate in IT audits and compliance activities.
- Identify opportunities for process improvement.
- Stay updated on emerging technologies and best practices.
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
Bachelor’s degree in Information Technology
Computer Science
Information Systems
or a related field
Professional Certifications (Preferred but not mandatory)
Any of the following will be an added advantage · CompTIA A+ / Network+ · Cisco CCNA (or equivalent networking certification) · Microsoft or other recognized IT support certifications
5–7 years hands-on experience in · IT hardware support and deployment · IT asset management and lifecycle tracking · Site-level network setup and support (LAN/Wi-Fi) · IT procurement and vendor management
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