INFORMATION AND SYSTEMS OFFIER

EXTERNAL - ADVERT

Overview Title : Information and Systems Officer Reports to : Information and Systems Team Leader Duty stations : Kampala Available number of positions :

1 Deadline of application : 19th December, 2025.

About us:

WASSHA Africa Uganda Ltd is a fast-growing start-up solar energy company in Uganda offering alternative energy solutions to people with no or limited power access. We empower them by offering affordable and clean energy services to enhance their businesses and/or improve their standards of living.

Our company vision is “Unlock Humankind’s Limitation” and our mission is” power to the people.” We are part of the WASSHA group with a presence in Japan, Tanzania, Uganda, Mozambique, DRC, Nigeria and with expansion prospects to several African countries. We are looking for an enthusiastic individual to achieve this vision together.

We are looking for a motivated and capable Information and Systems Officer to support our business growth

2. JOB PURPOSE

Responsible for providing support and maintaining WASSHA computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance when required.

3. MAIN RESPONSIBILITIES OF THE JOB

A) Managerial Responsibilities:

• N/A B) Functional Responsibilities:

• Support to consider whether to introduce new systems by defining requirements and making a list of candidates and negotiating with system vendors.

• Keeping up to date with developments in IT security standards and threats.

• Monitoring network usage to ensure compliance with security policies.

• Support development and implementation of new computer projects and new hardware installations.

• Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.

• Accurately document instances of hardware failure, repair, installation, and removal

• Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.

• Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products

• Any other assigned duties by the supervisor

4. MINIMUM REQUIREMENT

A) Minimum level of academic and professional qualification required to perform effectively in the role:

Diploma or Degree in Computer Science, Information Technology or Equivalent from a recognized institution.

B) Minimum level of experience required to perform effectively in the role:

1-year experience in information technology

5. WORKING RELATIONSHIPS

A) Internal customers:

● Information Security Team Leader

● Software Development Team

● All staff

B) External customers:

● Agents

6. COMPETENCIES

A) Technical

● Knowledge of Information Technology

B) Functional

● Motivational and results-oriented skills.

● Facilitation skills

● Database skills

● Strong communication skills.

● Interpersonal skills

● System troubleshooting skills

● Strong team player

● Organizational and time management skills.

C) Behavioral

● Stress tolerance

● Flexibility and adaptability

● Accountability and Transparency

Note:

Please Send CV, Application letter (with the required gross monthly salary expectation) and academic transcripts in PDF no later than 19th December, 2025 at 18:00 (EAT) 

How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section