Communication Officer- P2 Temporary Appointment

World Health Organization

Marketing & Communications

NGO, NPO & Charity USh Confidential
2 weeks ago

Job Summary

The incumbent, being the communication and advocacy focal point, will report to the External Relations Officer in the Country office and under the overall guidance of the WHO Representative in the Country office.

  • Minimum Qualification:Bachelor
  • Experience Level:Entry level
  • Experience Length:2 years

Job Description/Requirements


The objectives are to lead the development of the communications strategic and operational plans, drive prioritization and‘right size' effort with expected impact for WHO; position WHO as the authoritative and trusted voice on health at the global level through working with technical departments to develop strategies to amplify WHO's normative work; lead WHO media outreach, incl. crisis/ emergency communication with input from technical departments as well as across all 3 levels; drive all communicationto the general public as well as responding to media enquiries; lead on global advocacy (e.g. health campaigns, public health information, donor visibilityfor resource mobilization); provide digital global production capacity & expertise to support all levels of the organization.

Description Of Duties

The incumbent, being the communication and advocacy focal point, will report to the External Relations Officer in the Country office and under the overall guidance of the WHO Representative in the Country office. She/he will collaborate with the Regional Communications Team. The officer will collaborate with relevant technical officers in the Country to agree on best tactics to advocate WHO's work, goals and achievements. The incumbent will also liaise with a broad range of officials from the press and media, partner organizations and institutions, target audiences, and official representatives from the national authorities to obtain information and, as necessary, provide advice on communication opportunities. The first line responsibility involves promoting effective communication strategies, developing communications products and establishing press/media networks. 1. Develop and implement communications strategies and plans which include a timeline of key communications products.

2. Identify subjects/stories of interest pertaining to WHO efforts at the country or regional level to develop communications products such as feature stories, press releases and social media posts.

3. Work together with WHO Country Office and the Regional Communications Team to conceptualize a set of new advocacy documents to inform stakeholders and the public about WHO's work; co-develop, as relevant, high quality media tools, including audio-visual, photographic and printed materials, television and radio programmes, multimedia presentations, social media, videos and press releases, bulletins etc., to promote WHO's and Donor's visibility, achievements and success stories.

4. Liaise with the press/media to advocate and disseminate information on WHO work as well as relevant events such as WHO campaigns, meetings, and other events. Organize interviews and filming and video documentation opportunities to support high visibility of WHO achievements through television, radio and newspapers, etc.

5. Manage the development and maintenance of content for the country website and social media platforms, in compliance with guidelines and standards used throughout the Organization, to ensure consistency of approach. Critically review and improve contents.

6. Prepare communication and advocacy products and statements to be used by the External Relations and Management team in convincing and encouraging donors to rapidly fund the overall health sector response to affected populations.

7. Collaborate with all relevant actors, including regional and field offices, other WHO departments, UN agencies, and other partners to identify and create communication opportunities and prepare communication campaigns on specific topics.

8. Represent the WHO Country Office (WCO) in the UN Communication Group and provide appropriate technical support as required.

9. Organize advocacy events, press interactions and meetings to increase the visibility of WHO and knowledge about the work of the WCO;

10. Support Ministry of Health (MoH) public communications during key health events including health emergencies, through the development of talking points, speeches, press releases, press statements and other media products. 11. Supervise the Communications Team.

12. Perform any other communication specific related duties, as required by the functional supervisor. Results/Expected Outputs --> Communication plans developed. --> New advocacy documents to inform stakeholders and the public about WHO's work conceptualized. --> Website and social media managed and updated. --> Capacity of the WCO team, governmental counterparts, Implementing Partners (IPs) is developed through coaching, mentoring and on-the-job training. --> Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment.

Required Qualifications


Essential: Essential: A first university degree in communication, journalism, political science or international relations or related field from an accredited/recognized institute.

Desirable: Desirable: Formal qualification in public health; Courses in communication techniques such as graphic design, visual language and in the use of social media. Training in risk communication is an asset.


Essential: Essential: At least 2 years of professional work experience at the national and international level, in external communications. Proven experience in writing engaging communications materials.Experience in using graphic design and video editing tools as well as global email drafting tools (Adobe Premiere Pro, CANVAPro, Populo, mailchim).

Desirable: Desirable: Prior working experience with WHO/UN or with an international nongovernmental organization; experience in organizing advocacy campaigns and experience in managing publishing processes. Proven experience in writing advocacy documents. Proven experience in taking photographs or filming video which are of professional quality.


Functional/Technical Skills and Knowledge (Describeskills and knowledge specific to the post):Public information and reporting MandatoryOther communications related experience OptionalProven skills in the development and implementation of communications plans.Proven skills in writing feature stories and other key communications products.Proven skills in engaging with national, regional and international media and securing media coverage.Excellent interpersonal skills complemented by the ability to conceptualize ideas and advocate consensus.Adaptability and FlexibilityCommitment to continuous learningIntegrityPlanning and organizingProfessionalism

WHO Competencies


Respecting and promoting individual and cultural differences


Moving forward in a changing environment

Building and promoting partnerships across the organization and beyond

Use of Language Skills

Essential: Expert knowledge of English.



WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 50,377 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 1461 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

Additional Information

  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • For information on WHO's operations please visit:
  • The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States ( strongly encouraged to apply for WHO jobs.

Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to

  • An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
  • WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
  • Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
  • The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.
  • In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click the link for detailed guidance on completing job applications: Instructions for candidates

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