1 month ago
Verification and Collection Officer_Mbale
Majibu Africa
Accounting, Auditing & Finance
Banking, Finance & Insurance
USh
300,000 - 500,000
Easy Apply
Job Summary
The Verification and Collection Officer is responsible for verifying customer information, ensuring the authenticity of client documents, monitoring outstanding payments, and recovering overdue accounts in line with company policies. The role involves field and office work, interacting with clients to confirm details, resolve disputes.
- Minimum Qualification : Diploma
- Experience Level : Mid level
- Experience Length : 2 years
Job Description/Requirements
Key Responsibilities:
Verification Duties:
- Conduct physical and telephone verification of client information and supporting documents before account activation or loan disbursement.
- Confirm the accuracy of customer addresses, business locations, guarantors, and other relevant data.
- Perform background checks to validate authenticity and detect fraudulent information.
- Prepare and submit verification reports with findings, photos, and recommendations.
- Liaise with credit officers or relevant departments to ensure timely and accurate data validation.
Collection Duties:
- Follow up on overdue payments through calls, field visits, and written reminders.
- Negotiate and agree on payment arrangements with defaulting clients.
- Maintain up-to-date records of all collection activities and client interactions.
- Recommend appropriate recovery actions for non-responsive clients.
- Prepare daily, weekly, and monthly collection reports.
- Ensure compliance with company policies, code of conduct, and debt recovery regulations.
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
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