Regional Manager

Key Responsibility Areas

Specific Responsibilities

• Ensure that the region achieves its annual targets including Portfolio, PAR and clientnumbers on a monthly basis. 
• Ensure that branches in the region recover written-off loans in accordance with Eleglance’s loan recovery guidelines. 
• Assist branches in preparation of targets and budgets. These budgets shall capture branch activities (revenues, expenses, clients, loans etc.) 
• Participate in loan appraisals for individual loan between individual branches and adherence to set standards through guiding managers and officers in committees.  
• Undertake timely performance appraisal of the regional staff and liaise with HR Department to ensure that the appropriate decision is taken. 
• Manage and coordinate staff welfare issues in the region.
• Coordinate administration and procurement activities in the region in unison with Administration and Procurement Department. 
• Coordinate the process / verification of securities and related security documentation with Finance Department. 
• Participate in the approved promotional activities of Eleglance and other social events to enhance Eleglance’s corporate image in the region. 
• Address client complaints received orally or through the suggestion box and other media handles.  
• Prepare and submit weekly, monthly, and other periodic field reports on activities in the region to the Managing Director.

Personal Specification

Education & Certifications:

• A Bachelor’s degree in business administration, commerce, Economics, Microfinance, Development Economics, or any other relevant business-related course from a reputable university. 
• A Master’s Degree or Postgraduate in Credit Management is an added advantage.

Essential Knowledge and Experience

• Should at least have been a branch manager with a minimum of 4 years’ experience in a financial institution mainly in credit management.  
• Should be a strategic thinker with high degree of innovativeness, creativity, and ambition. Should have strong business and analytical skills.  
• Should have a track record of integrity, organized and knowledgeable in credit policies and procedures, should be a team player, self-starter, and ability to push staff towards achieving set targets. 
• Candidates must be knowledgeable in computer applications especially MS Office and should be aged between 28 – 40 years. 
• Must be able to ride a motorcycle and should possess a valid riding license. 
• Excellent communication and negotiation skills. 
• Knowledge of Microsoft excel for data entry and analysis is essential and mandatory. 
• Familiarity with industry’s rules and regulations

Other Required Skills & Competencies:

• Should be honest, well organized, results oriented and reliable. 
• Demonstrate the highest level of ethical behavior. 
• Should be a team player and a self-starter. 
• Should be self-motivated, innovative with a passion to achieve set targets.
• Should possess a strong personality and dynamism. 
• Should be able to work effectively in a fast-paced environment and under pressure. 
• Should demonstrate commercial awareness and ability to manage costs and maximize
• income for the institution. 
• Should have ability to plan, organize and prioritize work. 
• Possess a work ethic that includes neatness, punctuality, attention to detail and accuracy. 
• Excellent interpersonal skills to facilitate interaction with the clients and other staff.