4 weeks ago
Job Summary
Send daily reports on the number of calls made.
- Minimum Qualification:Bachelor
- Experience Level:Entry level
- Experience Length:No Experience/Less than 1 year
Job Description/Requirements
Position Profile: Tele-Sales
Qualifications:
- Customer Care Department
- Experience: 1 year
Responsibilities:
- Send daily reports on the number of calls made.
- Send weekly reports on the above-mentioned number of calls made.
- Submit weekly feedback reports from calls of all semi-finalists going for testing at Naguru and Lugogo (Feedback sheet).
- Hit a daily sales target of not less than 50% conversion of inquiries called.
- Get feedback from administrators on sales and customer care issues per branch weekly by administrators through regional coordinators.
- Follow up on daily inquiries called at the branch level through regional coordinators not less than 20 calls per branch.
- Manage all clients groups on WhatsApp groups
- Liaise with team Sukuma on all marketing strategies shared by the Sales Manager.
- Update feedback and google sheets for Lugogo.
- Handling all incoming inquiries from our lines (039 and 0704).
- Follow up on inquiries.
- Forward complaints to customer care.
- Motivate administrators and sales team to hit targets.
- And any other duties assigned to you by your immediate supervisors
How to apply:
All applications will be received and Reviewed through Brightermonday Portal by Clicking on the 'Apply Here' section
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