Accounts Receivable/Tele-Sales
Goodman International Ltd
Customer Service & Support
Job Summary
The Accounts receivable/Tele-sales carries out sales from the office through written orders received by email or phone calls. She/he then issues an invoice, and thereafter follows up on payment collection, using a prepared debtors list.
- Minimum Qualification : Bachelors
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
- Receive orders and invoicing for clients.
- Process and issue Performa Invoices where required.
- Contact customers and generate orders.
- Prepare and dispatch debtors’ statements every month.
- Submit daily, weekly, and Monthly sales reports to the Medical Representatives/Marketing manager, Director, and Chief Accountant, respectively.
- Debt collection from Kampala and Upcountry, with support from Senior Accountant.
- Respond to Client complaints and queries.
- Preparing Debtors’ list for upcountry Medical Representative Trips.
- Control Discounts for Distributors and other clients, following the Bonus procedure.
- Liaise with stores to ensure timely delivery of products and that products are supplied as per the FIFO system.
- Support Management in bidding and preparation of tenders by providing data or information on Stock and sales, and do the necessary follow-up and fully handle goods deliveries in case of Tender awards.
- File Customer order forms and ensure that in and outgoing correspondences with clients are well filed.
- Monitor Delivery schedules for existing tenders- know when the next delivery is due and prepare the same.
- Maintain proper customer care.
- Stock management and Debt Collection.
- Liaise with Sales Reps/Medical Reps to ensure growth of sales.
- Any other duties as may be assigned from time to time by Management.
- Must possess a Bachelor’s Degree in Accounting and Finance, Business Administration or equivalent, and Financial Certification (CPA Level 1)
- At least two years of work experience in Accounts Receivable and debt collection is necessary.
- Experience in tele-sales is an added advantage.
- Able to work independently as well as in a team.
- Good Interpersonal and communication skills.
- Should be Smart, Active, Motivated and ready to learn.
- Should be Business Oriented, with excellent skills in Sales & Collections.
- Should be familiar with Sales Related Reports, Designing & Presenting.
- Proficiency in Microsoft Office packages.
- Organisational skills, Analytical skills, Conflict resolution skills, Problem-solving skills, and Proficiency in Microsoft Office packages.
- Exposure to SAP Applications is an added advantage.
- Must be a quick learner with good Customer Care skills.
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