Team Leader - Credit Control Enterprise Business Unit

Main Purpose:
The main purpose of the role is to be responsible for effective management of post-paid accounts receivable and implementation of the company credit policy to minimize credit risk exposure.
MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position;

Job Title: Team Leader - Credit Controller
Reports to: Supervisor – Credit Control
No. of Vacancies: 1

Main Job Functions:
1. To ensure the achievement of weekly and monthly collection targets
2. To ensure appropriate customer engagement is done to avoid overdue balances.
3. To set appropriate and monitor credit limits.
4. Suspend credit facilities in accordance with company Credit Policy.
5. Ensure that payments are correctly allocated, to the appropriate account and against the appropriate invoice(s).
6. Check reminder letters for 100% accuracy and appropriateness before dispatch.
7. Follow up to ensure timely resolution of customers queries.
8. Keep track of ongoing account reconciliations to ensure timely resolution of disputes.
9. Effective team supervision
10. Monitor and follow up to fix system challenges affecting collections.
11. Enhance adherence to timely reporting requirements within set deadlines.
12. Proper record keeping of all correspondences with customers, collections agents and other stakeholders.
13. Effective team leadership, goal setting and measurement, reporting, coaching and development.
14. Ensure staff PDPs are developed and reviewed on quarterly basis.

Education:
1. A minimum of a bachelor’s degree in accounting or Business Administration
2. A Professional Accountant having completed at least Part 2 of ACCA, CIMA or CPA

Experience:
1. 3-5 years’ experience in a busy credit control department of a large commercial enterprise.
2. Experience in high volume accounts receivable department
3. Good analysis of the Accounts Receivable
4. Debt collection
5. Knowledge of financial policies and procedures
6. Staff and customer management

Knowledge, Skills and Competencies:
1. Negotiation skills
2. Presentation skills
3. Strong Communication and interpersonal skills
4. A good team player
5. Strong analytical and problem-solving skills.
6. High level of customer retention and follow–through skills
7. Strong organisational and presentation skills
8. Report writing skills
9. High levels of honesty & integrity
10. Results oriented
11. A highly objective and Pro-active individual
12. Excellent judgement skills

Female applicants are strongly encouraged to apply.

How to Apply:

Click on the 'Apply Here' section to be redirected to the application portal.