Sustainability Performance Manager

Qualifications, Experience & Competencies Required

• Bachelor’s Degree in Business Administration, Finance, Economics or a related course.
  
• Understanding of accounting concepts or comes from an accounting background.
  
• Proficient in Excel, Power point and Business Intelligent tools.
  
• Knowledge & experience of sustainability reporting frameworks is an added advantage
  
• A minimum of three (3) years working experience.
  
• Competence in writing reports and making presentations to highlight the effect of changes made.
  
• Strong interpersonal and stakeholder management skills, with excellent written and verbal communication
  
• Strong technical, quantitative, and analytical skills and the ability to solve new problems.
  

Sustainability Performance Monitoring & Reporting

• Develop, maintain, and track sustainability performance indicators aligned to the Bank’s sustainability framework and any regulatory expectations.
  
• Monitor progress against approved sustainability targets, action plans, and commitments.
  
• Produce the Annual Sustainability Report for external stakeholders.
  

Data Collection & Management

• Coordinate data collection from business and supporting units in line with the set sustainability targets.
  
• Validate sustainability data for quality, consistency, and reliability prior to reporting.
  
• Maintain sustainability dashboards and performance reports for management review.
  

Integration into Business & Risk Processes

• Support the integration of sustainability considerations into performance targets, risk management, operational processes, and decision-making.
  
• Track sustainability-related commitments within the Bank’s products, operational and sales initiatives.
  

Stakeholder Coordination

• Act as a central coordination point for sustainability-related input across the Bank.
  
• Liaise with internal stakeholders to clarify data requirements, timelines, and performance expectations.
  
• Support engagement with external stakeholders such as auditors, consultants, and industry bodies on sustainability matters.
  

Regulatory & Policy Compliance

• Monitor compliance with local regulatory sustainability requirements, environmental guidelines, and internal policies.
  
• Support responses to the regulator, shareholder, and stakeholder sustainability information requests.
  
• Assist in updating sustainability policies, procedures, and guidelines based on regulatory or market developments.
  

BUSINESS BEHAVIOURS

• Passion: Committed to excellence, delivering outstanding results and making a positive impact on our customers and stakeholders.
  
• Teamwork: Collaborates, mutual respect, and diverse perspectives, to achieve shared success and deliver greater value to the Bank.
  
• Integrity: Uphold honesty, transparency, and accountability, ensuring ethical practices in every action.
  
• Innovation: Embrace creativity and forward-thinking, continually seeking new solutions to enhance customer experience and drive business growth.