Social Media & Marketing Specialist

• Develop, implement, and manage social media strategies across platforms (Facebook, Instagram, TikTok, WhatsApp, etc.) to increase brand visibility and engagement.
• Create engaging, high-quality content, including photos, videos, graphics, and posts to showcase bakery products.
• Plan and execute online marketing campaigns, promotions, and contests to drive sales.
• Monitor social media trends, customer feedback, and competitor activities to identify growth opportunities.
• Track, analyse, and report on social media metrics and campaign performance to inform strategy.
• Work with the sales and operations team to promote new products and special offers.
• Engage with followers, respond to queries, and maintain a positive brand image online.
• Assist in generating leads and converting online engagement into foot traffic or orders.
• Coordinate with photographers, graphic designers, and other creative resources as needed.

• Diploma or Degree in Marketing, Communications, Business, or related field.
• Minimum 1–2 years of experience in social media management, digital marketing, or content creation.
• Knowledge of social media platforms, trends, and analytics tools.
• Strong written and verbal communication skills.
• Creativity, attention to detail, and ability to work independently.
• Basic graphic design or video editing skills are an added advantage.

• Social media management and content creation.
• Marketing strategy and campaign execution.
• Customer engagement and brand promotion.
• Analytics and reporting for continuous improvement.
• Team collaboration and project management

How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section