Relationship Manager – SME

Education.

• A Bachelors’ degree.
  
• Professional qualification in banking e.g. MBA as an added advantage.
  

Experience.

• 3 years in a similar role in the Banking industry.
  

Skills and competencies.

• Leadership and Team building
  
• Good Interpersonal skills
  
• Negotiation skills
  
• Creativity and passion for Business Development
  
• Relationship Management Skills
  
• Marketing skill
  
• Excellent communication skills
  

• Acquisition of profitable new SME clients to achieve defined sales targets in liabilities and assets to grow the market share in line with the Bank’s strategic direction.
  
• Identify Business opportunities within the existing portfolio and establish mechanisms for growing customer relationships with the Bank.
  
• Manage assigned credit portfolios and monitor the quality of existing credit
  
• Review, analyse, screen and confirm all documentation submitted by the client before submission for recommendation and approval as per credit risk procedure.
  
• Market the Bank products in all sectors of the Ugandan market in line with the Bank’s defined segments, set targets and strategic objective
  
• Make daily, weekly, monthly and quarterly customer visits and call reports in a bid to retain and offer solutions to the customers
  
• Responsible for maintaining a clean portfolio with No/Zero Non- performing Loans
  
• Prepare weekly activity reports and submit them to the line Manager
  
• Initiate and carry out recovery action on Non- performing loans within your respective portfolio
  
• Review and maintain a comprehensive database of existing relationships/prospects and establish ways of retaining and growing the portfolios in compliance with the Bank’s policies and procedures.
  
• Recommend changes required to meet the set targets and customer expectations in line with the Bank’s policy and procedure.
  
• Attend all weekly business meetings and always keep time.