Relationship Manager - Public Sector

Qualifications, Experience & Competencies Required

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• Bachelor’s degree, preferably in Business, Humanities, and other relevant fields.
  
• Post graduate qualifications such as ACCA, CPA, MBA are a bonus.
  
• Minimum of 5 year relevant experience (Specific industry sector experience such as dealing with industry stakeholders at an executive level will be considered an advantage.
  
• At least 2 to 3 years of experience in customer engagement or management role.
  

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• Drive growth of deposits as per the set targets through growth of current accounts/collection business as well as eco-system opportunities from the public sector.
  
• Ensure that public sector specialized institutions such as Ministries, including their Agencies, are given special attention within the Bank, including onboarding any new to Bank business relating to them.
  
• Prepare customer sales plans to ensure each relationship is managed accordingly and reviewed regularly for future opportunities, mining value in terms of revenue growth.
  
• Manage ongoing relationships within existing Public Sector partners and where relevant, leverage those relationships to a greater collective impact for the Bank.
  
• Understand the Public Sector requirements and decision makers (Maintain database of key Public Sector stakeholders), structure solutions, implement and monitor customer experience.
  
• Provide specialist sector information and governance as well as conducting training on the structure and workings of the Public Sector to the Business, Credit, Risk & Compliance teams in the Bank.