Manager Membership Development and Experience at Uganda Institute of Banking, and Financial Services (UIBFS)

Job Description Post: Manager Membership Development and ExperienceNumber of Vacancies: 01Salary Scale: UIBF3Nature of Employment: Contract Ref: UIBF/Apr.23/3Minimum Qualification:Applicants should be Ugandans holding:• Honor’s degree in, Mass communication or Marketing or Business Administration (Marketing options) or Public Relations, or law or International Relations, or any bachelor’s degree with a marketing professional qualification or postgraduate qualification from a recognized university/Institution• Postgraduate qualification in any of the courses above• Membership in a professional association (s) Minimum Working Experience:Applicants should have a minimum of Six (6) years of working experience with at least Three (3) years must have been at a supervisory level in public and relationship Management gained from a reputable InstitutionKey Competencies:He/she should have the following Key competencies:Customer Relationship Management, Leadership Development, Data analysis skills, Project management, Strategic Partnership Management, Strong research skills, Experience in delivering research projects, Interrogating and analyzing datasets, satisfaction survey execution, and reports preparation.Critical Work Functions For The Role:• Plan and conduct market and industry surveys and disseminate findings to the intended Stakeholders for appropriate actions in line with the division work plan.• Manage member accounts and be the first point of contact for these accounts and ensure that member expectations are managed and fulfilled• Organize membership activities, developments, and relations for the Institute as per the Institute’s work plan• Identify and exploit business opportunities both in terms of research services and membership growth in line with the Institute’s strategy• Oversees membership customer service process or system to ensure members are satisfied.• Develop and implement a membership development plan, manage and set workflow priorities• Develop and implement Member recruitment and retention campaigns.• Interpret membership recruitment and retention statistics and review member research and make recommendations• Update and distribute information to current members as well as prospective members.• Develop and manage membership database and ensure that member information is up-to-date• Coordinate the production and distribution of the Institute publications as per the Institute work plan NOTE:1. Only online applications will be considered2. Applicants are required to scan and attach copies of the required academic documents e.g. Transcript, O’Level, A ‘level Degree certificates, and only portable Document Format (pdf) is allowed.3. A maximum of two (2) positions should be applied for by each applicant.4. Academic documents for the successful candidates will be vetted and background checks conducted before they are considered for appointment into the Institute.5. Only shortlisted and successful candidates will be contacted.6. Canvassing or lobbying by applicants will lead to disqualification.7. Candidates who present forged documents/testimonials will be arrested and prosecuted.8. The deadline for submission of the application is Monday 22nd May 2023 at 5:00pm and to apply, visit the UIBFS website: and Mind Global Consult website for the detail/ ONLY online applications will be considered and only successful applicants will be contacted.9. “UIBFS is an equal opportunity employer and does not charge money for recruitment”