Manager Digital Lending

The Manager of Digital Lending will play a pivotal role in driving the bank’s digital lending strategy. This position is responsible for overseeing the digital lending operations, enhancing customer experience, and ensuring compliance with regulatory requirements. The successful candidate will lead a team consisting of an Officer of Recoveries, Officer of Partnerships, and Officer of Governance, ensuring effective collaboration and performance management.

Qualifications, Skills and Experience:

• A Business Degree in Finance, Commerce, Business Education & Administration, Economics, Training Statistics, Management or any relevant field.
  
• Minimum of 6 years’ experience in banking or financial services, preferably progressive experience in Digital transformation, Digital lending, customer journeys management, segment management, among others.
  
• Strong understanding of digital lending platforms, innovations and technologies.
  

• Drive strategies and initiatives aimed at achieving business targets in line with the Bank strategy for Digital lending, such as balance sheet growth, profitability, among others.
  
• Provide leadership at total Bank level, for digital lending opportunities, in liaison with other departments.
  
• Track benefits realization for each digital lending solution rolled out.
  
• Ensure compliance to the credit policy and regulations issued by Bank of Uganda (BOU)
  
• Identify and establish partnerships with fintech companies and other stakeholders to enhance digital lending offerings as well tapping into new opportunities.
  
• Ensure timely collections and recoveries for all digital loans given out to customers or borrowers, to maintain an acceptable risk profile.
  
• Champion staff capacity building in line with the Digital lending business for scaling, change management among other benefits.