Insurance Sales Agent

Company Description Liberty Uganda offers a wide range of customer-focused insurance solutions designed for key life events, including funeral, life, education, accidental disability, critical illness, and health coverage. The company is committed to putting customer needs first by developing products that are relevant, accessible, and responsive to the realities individuals and families face. Liberty Uganda emphasizes personalized, tailored insurance options that help clients plan for the unexpected and protect their financial well-being. Team members join a mission-driven environment that values integrity, empathy, and long-term relationships with customers.
Role Description The Insurance Sales Agent is a full-time, hybrid role based in Kampala, with the flexibility to perform some responsibilities from home. In this role, the agent will identify prospective clients, present insurance solutions, and guide customers through policy selection, application, and onboarding. Day-to-day tasks include meeting with clients in person and virtually, assessing their coverage needs, explaining product features and benefits, and preparing quotations and proposals. The agent will follow up on leads, maintain a pipeline of opportunities, and ensure timely policy renewals and upsell or cross-sell opportunities. The role also involves delivering responsive customer service, handling basic claims-related queries, maintaining accurate records in line with regulatory and company standards, and collaborating with internal teams and brokerage partners to achieve sales targets.
Qualifications

• Strong Insurance Sales and Sales skills, with a track record of meeting or exceeding individual or team targets.
• Solid understanding of Insurance products and Insurance Brokerage practices, including life, health, and related coverage.
• Demonstrated Customer Service skills, with the ability to build trust, listen actively, and communicate complex information clearly.
• Good numerical, analytical, and negotiation skills, with attention to detail in documentation and policy administration.
• Proficiency in basic computer applications and digital tools for remote work, reporting, and customer relationship management.
• Ability to work in a hybrid arrangement from Kampala, manage time effectively, and operate with minimal supervision.
• Relevant academic qualification in Business, Finance, Insurance, Marketing, or a related field; professional insurance certifications are an advantage.
• Prior experience in insurance, financial services, or consultative sales is preferred, along with knowledge of the local market and regulatory environment.

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