Human Resource Manager

On behalf of our client in the Hospitality Industry, we are looking for an Human Resource Manager will provide strategic leadership and operational oversight of the hotels HR function, ensuring worldclass talent management, compliance, staff welfare, and service excellence. The role oversees recruitment, performance management, training, labour relations, payroll, and policy implementation to support a high-performing guest centric workforce aligned with Hotel standards.

Requirements

Qualifications, Skills and Experience:

• Bachelors Degree in Human Resource Management, Industrial Psychology, Business Administration, or related field.
  
• Postgraduate qualification is an added advantage.
  
• HR or hospitality certification is desirable.
  
• 5-7 years HR management experience, preferably in hospitality.
  
• Strong knowledge of Ugandan labor laws, immigration processes, tax compliance, and cultural practices.
  
• Proficiency in HR Information systems
  
• Excellent communication, leadership, and interpersonal skills.
  

• Lead end-to-end recruitment ensuring timely hiring aligned with hospitality standards.
  
• Manage workforce planning based on seasonal and occupancy needs.
  
• Oversee onboarding, induction, and staff culture integration.
  
• Develop and implement annual training plans and service excellence programs.
  
• Drive the hotels performance management framework and KPIs.
  
• Manage payroll accuracy, compensation, and statutory compliance (NSSF, PAYE).
  
• Handle disciplinary processes, conflict resolution, and staff welfare programs.
  
• Ensure 100% compliance with Uganda labour laws and hotel HR policies.
  
• Implement HRIS systems for attendance, leave, and staff records.
  
• Guide HR budgeting, succession planning, and manpower cost control.