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Export Operations Specialist

Huaye International

Admin & Office

Shipping & Logistics UGX Confidential
6 days ago

Job Summary

Receive and review customer export orders, ensuring the accuracy of order information.

  • Minimum Qualification : Bachelors
  • Experience Level : Entry level
  • Experience Length : 1 year

Job Description/Requirements

Job Responsibilities:
Order Processing:
• Receive and review customer export orders, ensuring the accuracy of order information.
• Confirm order details with customers, including product specifications, quantities, prices, delivery times, etc.

Logistics Arrangement:
• Arrange transportation methods and routes for goods, selecting appropriate shipping companies.
• Contact freight forwarders, shipping lines, and airlines to book space.
• Ensure timely loading of goods onto ships, planes, or trucks, and track the transportation process.

Documentation Preparation and Management:
• Prepare export-related documents, including commercial invoices, packing lists, bills of lading, certificates of origin, inspection certificates, etc.
• Ensure all documents comply with relevant international trade regulations and customer requirements.

Customs Clearance:
• Prepare and submit customs clearance documentation, coordinating with customs brokers or clearance agents.
• Track the customs clearance process and resolve any issues that arise during clearance.

Communication and Coordination:
• Maintain good communication and collaboration with customers, suppliers, logistics service providers, and internal departments to ensure smooth information flow.
• Provide customers with timely updates on the progress of goods transportation and customs clearance.

Problem Handling:
• Address various issues that arise during transportation, such as cargo damage, delays, or loss.
• Resolve customer complaints and inquiries, providing satisfactory solutions.

Cost Calculation and Management:
• Calculate various costs incurred during the export process, including freight, customs clearance fees, insurance, etc.
• Assist the finance department with the settlement and payment of related expenses.

Data Recording and Reporting:
• Record and organize data related to export operations, preparing regular business reports.
• Analyze business data and propose improvement suggestions to enhance work efficiency.

Regulation Compliance and Updates:
• Understand and comply with international trade laws, regulations, and industry standards.
• Stay informed of the latest export business policies and regulations to ensure compliant business operations.

Other Duties:
• Complete other tasks and responsibilities assigned by the supervisor.

Job Requirements:
• Bachelor’s degree in International Trade, Transport and Logistics Management, procurement & logistics or any other related field.
• 1-3 years of experience in export operations, familiar with international trade processes and related documentation.
• Proficient in office software and relevant business management systems.
• Strong communication and teamwork skills, responsible, and reliable.
• Ability to solve problems and adapt to changes, capable of working under pressure.

Location: Namanve, Kampala

Application procedure
Suitable candidates that meet the job requirements can send their Applications, CVs, academic documents and recommendation as a single document to ughr@uggoodbrothers.com. 
Deadline: 31st/07/2024.

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