Job Summary

The debt recovery officer will be responsible for championing the institution’s debt recovery program/ activities in liaison with all branch Credit teams as well as the external debt recovery agents. He/she will be responsible for planning, coordinating, and leading the recovery of delinquent loans in line with the debt recovery policies and procedures.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

DEPARTMENT:          CREDIT

DUTY STATION:         HEAD OFFICE COMPANY DESCRIPTION


Elegance Finance is a privately owned microfinance institution dedicated in delivering benefits of financial services tailored to individuals, groups and SMEs that find it challenging to access services from mainstream banks. Our investment goes beyond providing capital but creating innovative solutions tailored towards financial needs of a growing private equity. We opened doors in May 2012 and have since then expanded to 5 branches (Entebbe, Soroti, Lira, Kabalagala and Kamwokya) with our headquarters in Entebbe.


JOB SUMMARY:

The debt recovery officer will be responsible for championing the institution’s debt recovery program/ activities in liaison with all branch Credit teams as well as the external debt recovery agents. He/she will be responsible for planning, coordinating, and leading the recovery of delinquent loans in line with the debt recovery policies and procedures.


KEY DUTIES AND RESPONSIBILITIES:

  • Develop the Institutional plan for recovery of all non-performing or written-off loans.
  • Ensures the Branch Credit team carries out prompt follow-up and recoveries of all non-performing loans.
  • Ensures debt recovery activities are carried out in accordance with credit policies and procedures.
  • Advises and guides Management and Branches on debt collection plan/ activities to be carried out for daily recovery of non-performing loans.
  • Prepares cases for handover to external debt collectors and legal action.
  • Coordinates and follows up with assigned court bailiffs’ auctioneers and other debt recovery agents and advises management on all allocated loans.
  • Ensures strict adherence to the delinquency policy across all Eleglance Finance branches.
  • Work closely with external lawyers to ensure quick disposal of securities pledged for non-performing loans.
  • Provides debt recovery support to Branches by carrying out field visits in Branches and engaging with defaulting customers.
  • Ensures branches maintain a proper record of loan recovery activities including demand notices, recall letters, etc.
  • Prepares reports on debt collection for presentation to management and Board.
  • In charge of formulating and implementing strategies for the recovery of delinquent facilities in line with the collections policy and procedures.
  • Provide leadership to the recovery team and ensure that delinquent facilities are timeously recovered or rehabilitated to performing status in line with the collections policy and procedures.
  • Oversee and closely monitor the productivity of the recovery staff in line with set targets and performance agreements.
  • Actively coordinate the allocation of portfolios to external debt collectors and other service providers in recovery and ensure adherence to the terms and conditions of engagement.
  • Ensure that proper procedures are followed in the liquidation of customer collaterals and guide the branches and the recovery agents on the recovery process.
  • Conduct a periodical review of the recovery policy and procedures and advise on new developments in the recovery process.
  • Perform any other duties as may be assigned from time to time.

POSITION REQUIREMENTS

QUALIFICATIONS

  • The ideal candidate must hold a Bachelor’s degree in any business-related course preferably Business Administration from a reputable University.
  • Experience in Credit Management / Debt Collection. 

SKILLS & EXPERIENCE

ESSENTIAL

  • At least 3 years experience in banking operations, with exposure to credit or lending and debt collection functions.
  • Must be able to ride a motorcycle and should possess a valid riding permit.
  • Should be fluent in the commonly used local languages and ready to work in any of our branches.
  • Excellent communication and negotiation skills.
  • Good negotiation skills
  • Should not be more than 35 years of age.

PREFERED

  • Maturity, honesty, integrity, and a strong sense of ethics.
  • Demonstrated ability to remain calm in stressful situations.
  • Patience and understanding.
  • To be persuasive, persistent, and firm.
  • Self-driven and result-oriented
  • Demonstrate the highest level of ethical behavior.
  •  Excellent interpersonal skills to facilitate interaction with the clients and other staff.

How to apply: 

All candidates interested in joining our awesome team are welcome to email their CV, cover letter, and academic documents through Brightermonday Portal by Clicking on the 'Apply Now ' section  by 5th December 2021


Please note that recruitment is ongoing as the applications come in.



Important Safety Tips

1. Do not make any payment without confirming with the BrighterMonday Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

Share Job Post

Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Activate
Deactivate Notifications Stop receiving the latest updates on Jobs & News
Deactivate
Kampala
| Full Time |
Confidential
2mos
Kampala
| Full Time |
Confidential
2mos
Kampala
| Full Time |
Confidential
2mos