CUSTOMER SERVICE ASSISTANT
Easy apply
New
Job summary
A Customer Service Assistant serves as the primary point of contact between the company and its customers. Their core mission is to ensure customer satisfaction by providing timely support, resolving issues, and maintaining a positive brand image across various communication channels
Min Qualification:
Bachelors
Experience Level:
No Experience
Experience Length:
No Experience/Less than 1 year
Job descriptions & requirements
- Respond to customer inquiries via phone, email, and in person
- Collaborate with internal teams to ensure customer satisfaction
- Offering product and service education to customers in an efficient & effective manner
- Managing customer queries promptly to avoid long waiting times and high drop rates
- Updating customer information in the required tools as per the standard operating procedures
- Offering sales team assistance to prospective customers
- Uphold company values in every interaction
- Undertake any other duties and responsibilities as may be assigned from time to time by the supervisor(s).
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
Have efficient application of Microsoft Office software packages
including Word
and Excel"
" Possess a minimum of a second class upper University Degree in a business-related field"
"Excellent verbal and written communication skills"
" Strong problem-solving and interpersonal abilities"
" Ability to multitask and stay organized in a fast-paced environment"
" Previous experience in customer service is an added advantage
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
