Credit Officer Supervisor/Manager

DETAILS

Department/ Unit : SMart Havens Africa

Head office

Job summary:

The Credit officer is responsible for mobilizing, appraising, disbursement and recovery of loans within their portfolio in line with the credit policies, procedures and set targets.

Key responsibilities:

Building Client Relationships

• Mobilizing and sensitizing customers about company products including Sales in line with set targets
• Enrol new clients for a homeownership plan

Appraisal and Monitoring

• Conducting home loan appraisal exercises in line with lending policy of the Compan
• Preparing documentation and presenting loan project proposals to the loan committee for decision-making and giving feed back to applicants in line with the lending policy and procedures of the Company
• Preparing approved loans for signature according to the terms and conditions spelt out in the lending policies/procedures
• Evaluating loan performance in line with disbursement terms and conditions
• Carryout snap customer relationship engagement activities in line with the Operations Manual

Loan Recovery

● Initiating recovery actions for loans in default including written of loans in line with loan policy guidelines and procedures

Occasional duties:

• Taking minutes during meetings
• Making monthly returns and Filing
• Offer customer service to the Company’s clients during field activities

Assets and financial matters responsibility:

• Motorvehicle
• Camera
• Fuel Cards

Judgement and Decision-making

● None

Advice / Recommendations provided:

• Recommend for consumables e.g requisition of fuel and maintenance of motorcycle/vehicle equipment
• Recommendation for different home loans after identifying potential

Educational Requirements:

• Degree in Finance,Microfinance, Accounting and any Business related degree

Related Job Experience:

• At least two years in similar or related role

Additional skills:

• Communication skills
• Credit analysis skills
• Driving/Riding skills
• Report writing skills

Mental Skills :

Problems solved

• None

Planning ahead

• Daily planning for work operations
• Monthly planning – forecasting loan potential areas

Creativity -

• Continuous improvement required to increase on speed for loan processing to meet customer expectations, the changing environment and competition.

Communication:

Oral communication

• Present proposals in committees
• Give feedback to customers through making phone calls
• Explain to clients on the procedure for home loan acquisition

Written communication

• Mails, reports, monthly returns

Contacts –

Internally: Fellow officers, committees, internal security, management

Externally: Security organs, customers, district leaders, public servants,

Work environment:

Work location: Office and field

Hazards: Riding /driving long distances and risks of accident

Physical demands: Excessive movements involved during work processes

Leisure disruption: Working on weekends

How to Apply:

All applications will be received and Reviewed through BrighterMonday Portal by Clicking on the 'Apply Here' section