Credit Officer

DEPARTMENT: CREDIT

DUTY STATION: Mbale, Serere, Kampala, Soroti & Entebbe

COMPANY DESCRIPTION

Eleglance Finance is a privately owned microfinance institution dedicated in delivering benefits of financial services tailored to individuals, groups and SMEs that find it challenging to access services from mainstream banks. Our investment goes beyond providing capital but creating innovative solutions tailored towards financial needs of a growing private equity. We opened doors in May 2012 and have since then expanded to 5 branches (Entebbe, Soroti, Lira, Kabalagala and Kamwokya) with our headquarters in Entebbe.

JOB SUMMARY:

The Credit officer will ensure the smooth running of the operations department by carrying out proper control measures and adhering to set out policies and procedures, to maintain a clean portfolio with PAR of not more than 3% by carrying out proper loan appraisals in accordance to set policies and procedures.

KEY DUTIES AND RESPONSIBILITIES:

• Assess the client’s qualifications to receive loans applied for based on the credit policy manual. Interview clients to clearly explain the lending procedures and requirements of EFL. 
• Ensure that all required documents for loan processing are prepared and submitted to the credit committee for approval. Advises clients on the necessary documentation
• Ensures that all loan application forms are processed at the earliest possible time.
• Conducts risk assessments to ensure optimum recovery of funds disbursed.
• Advises management on reviews of loan policies and procedures to ensure they are consistent and capable in delivering the strategy of the company.
• Stay abreast of new types of loans, financial services, and products in order to best meet client’s needs.
• Develops ongoing relationships between the company and the clients with the objective of achieving high levels of customer loyalty and satisfaction.
• Handle customer complaints and take appropriate action to resolve them.
• Ensure all filing of credit and loan information is done in a timely and accurate manner.
• Develops and implements customer satisfaction measurements and performance quality reviews.
• Follow up on loans outstanding he/she is responsible for, regularly providing a report to the credit administrator

POSITION REQUIREMENTS

QUALIFICATIONS

• The ideal candidate must be holding a Bachelor’s degree in any business-related course preferably Business Administration from a reputable University.

SKILLS & EXPERIENCE

ESSENTIAL

• Fresh graduate.
• Must be able to ride a motorcycle and should possess a valid riding permit or be willing to learn within the 1st month of engagement.
• Should be fluent in the commonly used local languages and ready to work in any of our branches.
• Should be aged between 22 – 25 years of age.
• Male candidates are encouraged to apply.

ESSENTIAL

• Ability to plan, organize and prioritize work.
• Self-driven and result-oriented
• Demonstrate the highest level of ethical behavior.
• Remain flexible in order to adapt to changes in the work environment.
• Maintain confidentiality of sensitive information.
• Possess a work ethic that includes neatness, punctuality, attention to detail, and accuracy.
• Basic computer skills, including e-mail, word processing, and spreadsheets.
• Excellent interpersonal skills to facilitate interaction with clients and other staff.

How to apply: 

All applications will be received and Reviewed through Brightermonday Portal by Clicking on the 'Apply Here' section

Please note that recruitment is ongoing as the applications come in. In the subject line clearly state your preferred location. 

Deadline: 6th March 2023