Business Intelligence Associate

About Us:

UpEnergy delivers high-impact, emission reducing projects that accelerate decarbonization and catalyze long-term benefits. We do so by providing life-improving clean technologies to local communities and environments across Africa. Whether it’s protecting the local environment, delivering health benefits, or reducing poverty through financial savings and employment, our project sustainably benefit and enable people to live better lives within climate resilient communities.

To date, UpEnergy has delivered over 95 emission reduction projects, impacted over 4 million lives, and reduced over 3 million tons of CO2 Emissions across 7 countries. UpEnergy prides itself on deep local knowledge and established teams on the ground to ensure the highest impact and results. The UpEnergy team continues to grow, across multiple African countries, from 20 to over 170+ full time team members in the past two years, reflecting the growth of the company for which we now seek incredible, like-minded talent who are excited to join us in delivering even more impact. Learn more here: www.upenergygroup.com

About the role:

UpEnergy is at a time of exciting growth, and rapidly expanding into new geographies and new product categories. As part of this growth, we are looking to ensure that we have a solid data infrastructure to support our commercial operations. In this context, UpEnergy is seeking an experienced and passionate individual to support the design, implementation and development of the data analytics and visualization capability. The right candidate should be analytical, curious and having a passion for solving problems through a data-driven, customer-centric approach.

The UpEnergy Business Intelligence Associate is an exciting position that will provide the opportunity to work across multiple UpEnergy markets. If you are eager to gain incredibly rich, hands-on experience while being part of one of the fastest growing social enterprises in Africa and believe you’re up for the challenge (as well as a lot of fun!), we’d love to hear from you!

Key Responsibilities;

Business Intelligence, Reporting & Data Visualization (approx 60%)

• Develop effective business intelligence strategies and analytics / visualization solutions for overall operational excellence, and broader strategic metrics for use by key decision makers (CEO, Country Directors, Commercial Director, etc.)
• Design, develop and own interactive Tableau dashboards to track key performance indicators, summarize sales and data trends, and to enable UpEnergy to manage and monitor their distribution performance.
• Generate regular reports including: (1) monthly sales performance reviews; (2) monthly reports to leadership; (3) other ad-hoc requests

Analytics, Insights & Monitoring (approx 40%)

• Monitor on an ongoing basis performance against key Operational Excellence, Supply Chain, Carbon Operations, and other agreed metrics across UpEnergy, identifying improvement opportunities
• Conduct ad-hoc rigorous analysis (including statistical analysis and data modeling) to evaluate performance, to form new insights, to highlight areas for improvement, and to drive decision making and distribution strategies
• Support analytics projects to extract, manage, and analyze sales data from multiple applications or sources (including SQL & field research)
• Work closely with the Data Team to develop and validate predictive models, forecasts or other data tools for sales and customer service
• Provide support on broader analytical needs of the UpEnergy Team,, including analysis of pilots, interventions, distribution operations or field research work
• Support industry reporting, competition reporting, or other external reporting, where opportunities exist
• Conduct quantitative and/or qualitative investigations to better understand customer expectations in a given segment, and to calculate market sizes
• Keep abreast of industry best practices and standards for performance analysis, reporting, etc.
• Support piloting and A/B tests across major commercial levers including pricing, team structure and commissions and scale best practices for commercial activities amongst country teams
• Analyze pilots and projects to determine their efficacy and potential for scale

Does this sound like you?

Must have;

• 5+ years of experience
• Experienced building clear and insightful data visualizations with TABLEAU and MS Excel. Experience in R, SQL etc. is an added advantage.
• Exceptional analytical skills and ability to synthesize and interpret qualitative and quantitative data into practical strategy recommendations
• Able to build advanced queries using PostgreSQL, and comfortable with basics of with database management and data engineering
• Demonstrated ability working across teams and functions on technical project
• Spoken and written Portuguese or French is an added advantage.
• Keen eye for detail and thoughtful investigation of data before relying upon it
• Exceptional judgment, problem-solving skills, and ability to “Think Big & Make it Happen” both independently and collaboratively

Nice to have;

• Bachelor's degree or higher in a quantitative subject such as Math, Statistics, Economics, Engineering or related field, relevant Master’s degree preferred but not required
• Skilled in project management, with an exceptional ability to collaborate, influence, and execute against strategy
• Innovative mind‐set oriented toward constructive problem‐solving and collaboration with stakeholders from various sectors
• Exceptional organizational skills, attention to detail, resourcefulness, and ability to multi‐task and adjust to changing priorities
• Excited to be part of UpEnergy’s growth story
• Open to significant travel to UpEnergy’s markets in sub-Saharan Africa

Why Join Us?

Not your average 9-to-5

UpEnergy encourages teamwork, creativity, and we’re not afraid to get our hands dirty. We stay close to our market, understand our customers, and have a lot of fun while doing our work! If you’re looking for a conventional 9-to-5, you’d be missing out on our adventures!

Opportunity to do things in a new way

As one of the largest compliance credit issuers in Africa, we need to be constantly improving and rethinking our way of work. This means endless opportunities for a self-starter to initiate new ways of doing things or experimenting ways to help us improve.

Personal and Career Growth

Wouldn’t it be a pity to spend so much time working but not growing and learning? At UpEnergy we value both personal and professional growth, and we want to grow as a team. From classroom training to coffee chats to performance review, we want to support every team member to grow into the best version they can.

Create Lasting Impact

Our clean energy products bring a positive impact to both our planet earth and for the low-income communities we work in. We don’t just focus on sales – we follow up and truly understand our customers to make sure that they continue to benefit from our products. Your work will create a much longer-lasting impact than what you can see!

How to Apply:

Click on the 'Apply Here' section to be redirected to the application portal.