CONTENT & CLIENT ENGAGEMENT OFFICERS

Company Description

Tricsoft Technologies Ltd is a software development company focused on creating innovative digital solutions that foster business growth. With a team of skilled developers, designers, and project managers, we are passionate about leveraging technology to deliver exceptional results.

Role Description

You will be responsible for creating daily engaging content, managing client interactions, and turning real customer experiences into powerful marketing material that drives visibility and sales of our software products.

Key roles 1. Conten

t Creation & Management

* Create and publish daily content (TikTok videos, reels, photos, client stories)

* Develop creative ideas that showcase our software in real-life use

* Stay updated with trends and adapt them to our brand

* Ensure consistent posting across all social media platforms

2. Client Engagement & Follow-up

* Respond to and follow up on client inquiries promptly

* Build and maintain strong relationships with existing clients

* Support onboarding of new clients where needed

3. Field Work & Testimonial Capture

* Visit clients physically to capture testimonials, reviews, and success stories

* Record videos, take photos, and document client experiences

* Turn client interactions into marketing content

4. Lead Generation & Conversion Support

* Use content and communication to attract potential customers

* Support the sales team by nurturing leads through follow-ups

* Help convert engagement into actual paying clients

Key Performance Indicators (KPIs)

* Consistency of daily content output

* Engagement levels (views, shares, comments, inquiries)

* Number of leads generated from content

* Client follow-up and response rate

* Number of testimonials captured

* Contribution to monthly sales

Skills & Competencies

* Strong communication and interpersonal skills

* Fluent in English (spoken and written)

* Proficient in TikTok and other social media platforms

* Basic video recording and editing skills

* Creative thinking and trend awareness

* Strong marketing and persuasion ability

* Confidence in front of the camera and in the field

📩 wHow to Apply

Send your CV and Cover Letter to careers@tricsoft.com

Deadline: 30th April 2026

Important:

* Include links or handles to your TikTok and other social media platforms

* Your application should clearly demonstrate your content creation and marketing ability

Only shortlisted candidates will be contacted.

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